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AI Assist
AI-powered conversation intelligence with call summaries, key topic recognition, sentiment analysis, trending topics, call scoring, and CRM autofill.
What is AI Assist?
AI-powered conversation intelligence with call summaries, key topic recognition, sentiment analysis, trending topics, call scoring, and CRM autofill.
Product typeConversation Intelligence & Coaching
Pricingnull/license/month · Per Seat, Subscription
Deployment
APINot available
What teams use AI Assist for
Cloud phone system
Call center software
Sales call coaching
Customer support communications
WhatsApp business messaging
AI-powered conversation intelligence
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
Two-factor authentication (2FA)
SAML SSO
User roles and permissions
TLS/SRTP encryption (voice)
TLS 1.2 (data in transit)
AES-256 encryption (data at rest)
AI data sanitization (PII removed before AI processing)
Block numbers
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
