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AI Assist

Conversation intelligence and coaching · by Aircall

AI-powered conversation intelligence with call summaries, key topic recognition, sentiment analysis, trending topics, call scoring, and CRM autofill.

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What it does

AI-powered conversation intelligence with call summaries, key topic recognition, sentiment analysis, trending topics, call scoring, and CRM autofill.

  • Cloud phone system
  • Call center software
  • Sales call coaching
  • Customer support communications
  • WhatsApp business messaging
  • AI-powered conversation intelligence
Category
Conversation intelligence and coaching
Users
Small businesses, Medium and large enterprises
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Pricing

  • Free plan$0

Free trial on paid plans

Prices as published by Aircall, checked Oct 2026.

Security and compliance

As reported by Aircall. Ask for audit reports before you buy.

  • Two-factor authentication (2FA)
  • SAML SSO
  • User roles and permissions
  • TLS/SRTP encryption (voice)
  • TLS 1.2 (data in transit)
  • AES-256 encryption (data at rest)
  • AI data sanitization (PII removed before AI processing)
  • Block numbers

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