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Agency
AI agent that runs playbooks to achieve customer success scorecards across a whole book of business.
What is Agency?
AI agent that runs playbooks to achieve customer success scorecards across a whole book of business.
Product typeCustomer Success
Pricing ·
Deployment
APINot available
What teams use Agency for
Customer success
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
ISO/IEC 27001
Encryption at rest
Encryption in transit
Strong access controls
Logical segregation by customer at the database level
Annual third party penetration tests
Automated vulnerability scans
Continuous security monitoring
No model training on customer data
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
