Netomi, Inc.
Enterprise agentic AI platform for customer experience at scale, providing a fully managed platform for building, testing, deploying, monitoring, and continuously improving AI agents.
Where Netomi, Inc. ranks
Current edition · updated Oct 20, 2026About Netomi, Inc.
Welcome to Netomi AI, where we are revolutionizing the world of customer experiences through cutting-edge artificial intelligence. Our mission is clear: to create AI that not only solves mission-critical problems for the world's largest brands but also fosters genuine customer love. Backed by industry titans like Y-Combinator, Index Ventures, Jeffrey Katzenberg, and Greg Brockman, Netomi AI is at the forefront of defining the future of AI-driven customer engagement.
At Netomi, we embody our core values in everything we do:
Passion: We love what we do, genuinely. We persevere, creatively problem solve, and grow from adversity.
Customer Focus: We obsess over creating a positive impact and deliver experiences that meet or exceed the needs of our customers, and their customers.
One Team: We believe in working collaboratively as One Team to meet shared objectives and goals.
Joining Netomi AI means being part of a dynamic, fast-growing team that values innovation, creativity, and hard work. As a key player in the Generative AI revolution, you'll have the opportunity to significantly impact our success while developing your skills and career in the ever-evolving field of AI.
Netomi AI is not just a workplace; it's a community of visionaries shaping the future of customer engagement. If you're ready to be part of something extraordinary, where your passion aligns with our values and vision, we invite you to explore opportunities with us. Your journey to redefine customer experiences with brand-safe AI starts here.
Mission To empower the highest quality customer experiences with brand-safe AI.
Vision Building Brand and Customer Love
Products
Fully autonomous AI agents that fully resolve customer interactions without escalation to human agents.
AI-powered human agent assistance (also referenced as Co-Pilot) that surfaces the right answers, actions, and next steps for customer support agents in real time.
Complete transparency and insights into every AI agent decision across all interactions and communication channels, including performance metrics, customer experience metrics, d...
Unified platform with no-code controls for managing the full AI agent development lifecycle, including build, test, deploy, monitor, and optimize capabilities.
Netomi's overall fully managed agentic AI platform for enterprise customer experience, supporting omnichannel and multimodal communication across chat, email, voice, SMS, social...
Security and compliance
As reported by Netomi, Inc.. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Compliant
- PCI DSSCompliant
- HIPAACompliant
- AI Governance Modules
- Duty of Care
- Response Validation
- Prompt Security (prompt injection / jailbreak detection)
- Custom Policy Guardrails
- Guardrail Validation (automated pre-deployment testing)
- Model and Prompt Evaluation
- Risk Monitoring (real-time interaction monitoring and alerting)
- Independent Security Testing (third-party penetration testing and vulnerability scans)
- Business Continuity (AWS-based, continuous disaster recovery testing)
- Data Privacy (strict data protection standards)
- Pseudonymization
- Encryption of personal information
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