Crisp
An AI-powered, multichannel customer-support and messaging platform for businesses, with shared inboxes, AI agents, chat, CRM, knowledge base, analytics, and automation.
Past recognitions
About Crisp
An AI-powered, multichannel customer-support and messaging platform for businesses, with shared inboxes, AI agents, chat, CRM, knowledge base, analytics, and automation.
Products
Crisp’s AI-powered customer-service agent that autonomously handles conversations, answers questions, performs actions, integrates with the Crisp inbox, and connects to internal...
Security and compliance
As reported by Crisp. Ask for audit reports before you buy.
- Two-factor authentication on third-party services
- Encrypted employee devices
- Encrypted backups
- Firewall-protected network
- DNSSEC protection for all domains
- Protected SSH keys with password authentication disabled
- Hardware-backed TOTP for sensitive infrastructure accounts
- Access logs, rate limits, and safety checks
- Denial-of-service protections
- Replicated microservices and databases
- Automated infrastructure monitoring
- Immediate security patching
- Automatic IP banning and rate limiting
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