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AmplifAI
Contact Center AI software that ingests and unifies structured and unstructured data from 150+ sources and delivers automated QA/QM, AI-enabled coaching, performance management, customer intelligence, and gamification to every role across the contact center.
- Founded
- 2016
- Headquarters
- Plano, TX
- Company size
- Not disclosed
- Products tracked
- 7
Products by AmplifAI
Customer voice
Customer testimonials
Quotes published on AmplifAI's official website.
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Customer outcomes
Case studies
Selected customer stories from AmplifAI.
Pricing for AmplifAI
Contact sales
Contact AmplifAI for current plans, volume pricing, and enterprise terms.
Trust profile
Security and compliance
NIST SP 800-53
256-bit AES encryption in transit and at rest
Azure Sentinel and Defender security controls
Logically separated client environments with no data commingling
Internally-hosted LLMs (e.g., LLaMA) — data never touches public APIs
Client data not used to train models for other customers
Automatic PII/PHI redaction (SSNs, credit card numbers, birth dates, health information)
Region-locked data residency (EU data stays in EU, Australian data stays in Australia)
No long-term storage of call recordings — data analyzed, transcribed, and linked back to client system of record