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AmplifAI
Contact Center AI software that ingests and unifies structured and unstructured data from 150+ sources and delivers automated QA/QM, AI-enabled coaching, performance management, customer intelligence, and gamification to every role across the contact center.
- Founded
- 2016
- Headquarters
- Plano, TX
- Company size
- Not disclosed
- Products tracked
- 7
Products by AmplifAI
Pricing for AmplifAI
Contact sales
Contact AmplifAI for current plans, volume pricing, and enterprise terms.
Trust profile
Security and compliance
NIST SP 800-53
256-bit AES encryption in transit and at rest
Azure Sentinel and Defender security controls
Logically separated client environments with no data commingling
Internally-hosted LLMs (e.g., LLaMA) — data never touches public APIs
Client data not used to train models for other customers
Automatic PII/PHI redaction (SSNs, credit card numbers, birth dates, health information)
Region-locked data residency (EU data stays in EU, Australian data stays in Australia)
No long-term storage of call recordings — data analyzed, transcribed, and linked back to client system of record