Emotional Support Conversation
Benchmarks
DatasetSOTA methodMetricTrendResultsLast updated
22.85BLEU-2
50
Apr 3, 2026
68.5Win Rate
40
Feb 26, 2026
3Diversity
24
Mar 17, 2026
3.19Problem Resolution
24
Mar 17, 2026
85.89BERT-SCORE
24
Mar 17, 2026
13.1PPL
15
Apr 3, 2026
22.45BLEU-2
15
Feb 26, 2026
85.07Sentience
14
Apr 10, 2026
187Fluency
6
Feb 26, 2026
16.16Perplexity
6
Feb 26, 2026
2.18Identification Score
3
Apr 21, 2026
99.73Empathy
3
Feb 26, 2026