Next Activity Prediction on Helpdesk
79.48AccuracyDAW-Transformer
Evaluation results
| Method | Links | ||||
|---|---|---|---|---|---|
| DAW-TransformerNormalized Entropy=0.23222025.02 | 79.48 | 75.14 | 79.48 | 81.18 | |
| Vanilla TransformerNormalized Entropy=0.23222025.02 | 79.28 | 75.38 | 79.28 | 81.53 | |
| XGBoostNormalized Entropy=0.23222025.02 | 79.19 | 74.4 | 79.19 | 72.03 | |
| CNN-BiLSTMNormalized Entropy=0.23222025.02 | 79.16 | 73.85 | 79.16 | 69.66 | |
| CNN-LSTMNormalized Entropy=0.23222025.02 | 78.86 | 73.5 | 78.86 | 69.13 | |
| Di Mauro2025.07 | 78.85 | — | — | — | |
| Pasquad.2025.07 | 78.81 | — | — | — | |
| SiamSA-PPM2025.07 | 78.6 | — | — | — | |
| Bukhsh2025.07 | 78.45 | — | — | — | |
| Decision TreesNormalized Entropy=0.23222025.02 | 77.43 | 73.61 | 77.43 | 73.33 | |
| Random ForestNormalized Entropy=0.23222025.02 | 76.39 | 74.21 | 76.39 | 73.26 | |
| Tax2025.07 | 70.63 | — | — | — |