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Papers Benchmarks Datasets Tasks

Helpdesk dataset and benchmarks · SOTA2 Research

Research Datasets

Helpdesk

Benchmarks

Task NameDataset NameSOTA MethodSort

Task NameDataset NameSOTA ResultTrendResults

Next Activity Prediction

Helpdesk

79.48Accuracy

12

Work-in-Progress prediction

Helpdesk

2.35MAPE

9

Full Sequence Generation

Helpdesk

1Coherence Score (S)

7

Activity prediction

Helpdesk (test)

74.3Accuracy

2

Popular tasks

Activity Prediction Work-in-Progress prediction Next Activity Prediction Full Sequence Generation

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