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ITSM tickets dataset and benchmarks · SOTA2 Research

Research Datasets

ITSM tickets

Benchmarks

Task NameDataset NameSOTA MethodSort

Task NameDataset NameSOTA ResultTrendResults

Urgency Prediction

ITSM tickets (test)

76.53Accuracy

1

Impact Prediction

ITSM tickets (test)

98.3Accuracy

1

Popular tasks

Impact Prediction Urgency Prediction

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