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Zoom Business Services
Suite of tools for customer engagement, sales, and marketing, including contact center, events, and webinars.
What is Zoom Business Services?
Suite of tools for customer engagement, sales, and marketing, including contact center, events, and webinars.
Product typeMeetings & Transcription
Pricing · Enterprise Custom
Deployment
APINot available
What teams use Zoom Business Services for
Video meetings
Team chat
VoIP phone
Webinars
Whiteboard
Contact center
AI note taking
Speech-to-text APIs
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27701
SOC 2 Type II
SOC 2
CSA STAR Level 2
Cyber Essentials Plus
IRAP
CCPA/CPRA
GDPR
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
