Training Simulations
Creates lifelike AI customer simulations across chat, email, phone, and video channels, enabling agents to practice before real conversations.
Where it ranks
Current edition · updated Oct 20, 2026What it does
Creates lifelike AI customer simulations across chat, email, phone, and video channels, enabling agents to practice before real conversations.
- precision AI QA and coaching for customer experience teams
- automated interaction quality assurance
- agent training and coaching
- AI agent evaluation and benchmarking
- Category
- Learning and coaching
- Users
- enterprise CX teams
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Solidroad doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Solidroad. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- ISO/IEC 27001Certified
- Encryption at rest
- Encryption in transit
- Unique production database authentication enforced
- Encryption key access restricted
- Unique account authentication enforced
- Asset disposal procedures utilized
- Production inventory maintained
- Portable media encrypted
- Data encryption utilized
- Control self-assessments conducted
- Penetration testing performed
- Continuity and Disaster Recovery plans established
- Continuity and Disaster Recovery plans tested
- Cybersecurity insurance maintained
- Data retention procedures established
- Customer data deleted upon leaving
- Data classification policy established
- Access controls and least-privilege policies
- Audit logging and monitoring
- Incident response procedures
- SSO
- MFA
- PII redaction
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