Voice
Conversational AI for inbound and outbound phone calls with low-latency voice interactions, 55+ languages, and voice payment collection via Level 1 PCI compliant infrastructure.
Ranking recognition
Current rankings
Past recognitions
What it does
Conversational AI for inbound and outbound phone calls with low-latency voice interactions, 55+ languages, and voice payment collection via Level 1 PCI compliant infrastructure.
- Customer service automation
- Voice-based customer support
- Long-horizon workflow orchestration
- Agent analytics and optimization
- Omnichannel customer engagement
- Category
- Voice agents and contact centers
- Built for
- Healthcare and life sciences, Hospitality and travel
- Users
- Financial services, Healthcare, Telecommunications, Media and 3 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Rankings
See how this product ranks across industries and tasks.
Cross-industryAnswer Phone CallsView breakdownHide breakdown
Task fit
Industry fit
Adoption
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Submit evidenceCross-industryMake Outbound CallsView breakdownHide breakdown
Task fit
Industry fit
Adoption
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Submit evidenceCross-industryProvide Phone SupportProduct scoreView breakdownHide breakdown
- Task fit
- 35.8/45Partial evidence
- Industry fit
- 20/20
- Adoption
- 5/12
- Customer satisfaction
- 0.2/10
- Value signals
- Unknown
- Popularity
- Unknown
Pricing
Pricing not available
We don't have pricing details for Voice yet. Ask Sierra for a quote.
Security and compliance
As reported by Sierra. Ask for audit reports before you buy.
- ISO/IEC 27001Compliant
- ISO/IEC 42001Compliant
- SOC 2 Type IICompliant
- HIPAACompliant
- PCI DSSCompliant
- CSA STAR Level 1Compliant
- FedRAMPCompliant
- Data encryption utilized
- Penetration testing performed
- Unique production database authentication enforced
- Continuity and Disaster Recovery plans tested
- Unique account authentication enforced
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