Channels
Deploy a single agent across voice, chat, SMS, WhatsApp, email, and ChatGPT in 59 languages, available 24/7/365.
What it does
Deploy a single agent across voice, chat, SMS, WhatsApp, email, and ChatGPT in 59 languages, available 24/7/365.
- Customer service automation
- Voice-based customer support
- Long-horizon workflow orchestration
- Agent analytics and optimization
- Omnichannel customer engagement
- Category
- Customer support agents
- Built for
- Healthcare and life sciences, Hospitality and travel
- Users
- Financial services, Healthcare, Telecommunications, Media and 3 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing isn't published
Sierra doesn't list prices publicly. Ask them for a quote.
Security and compliance
As reported by Sierra. Ask for audit reports before you buy.
- ISO/IEC 27001Compliant
- ISO/IEC 42001Compliant
- SOC 2 Type IICompliant
- HIPAACompliant
- PCI DSSCompliant
- CSA STAR Level 1Compliant
- FedRAMPCompliant
- Data encryption utilized
- Penetration testing performed
- Unique production database authentication enforced
- Continuity and Disaster Recovery plans tested
- Unique account authentication enforced
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