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Sidekick

Workflow automation · by Sidekick

AI-powered SMS assistant for deskless workers.

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Ranking recognition

  • Sidekick · #1 for Maintain Knowledge Bases in Manufacturing & Industrial

What it does

AI-powered SMS assistant for deskless workers. Workers report issues by plain text, photos, or voice memos; Sidekick triages, opens work orders, routes to the right person, captures tribal knowledge into a searchable plant history, generates AI documents on demand, and delivers training modules over SMS. Managers use a web dashboard.

  • Issue reporting via SMS
  • Work order creation and routing
  • Tribal knowledge capture and search
  • AI-generated safety procedures and FAQs
  • Employee training modules over text
  • Preventive maintenance scheduling
  • Asset and machine history tracking
  • Worker certification tracking
Category
Workflow automation
Users
Deskless workers, Manufacturing and plant floor workers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#8 · answer domain questionsView ranking →

Documented workflow

“Workers text Sidekick in iMessage, WhatsApp, Telegram, KakaoTalk — whatever they already use. Any phone, any language, nothing to install. Runs the floor It flags drifting equipment, answers from your own docs, opens and…”

Read product documentation
  • Workers text Sidekick in iMessage, WhatsApp, Telegram, KakaoTalk — whatever they already use. Any phone, any language, nothing to install. Runs the floor It flags drifting equipment, answers from your own docs, opens and…
    Read source · textsidekick.com ↗

Pricing

Pricing not available

We don't have pricing details for Sidekick yet. Ask Sidekick for a quote.

Security and compliance

As reported by Sidekick. Ask for audit reports before you buy.

  • SOC 2 Type IIIn progress
  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures

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