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Universal IT Assistant

IT support and operations · by Leena AI

AI IT support assistant for resolving employee IT issues and incidents.

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What it does

AI IT support assistant for resolving employee IT issues and incidents.

  • HR Service Delivery
  • IT Support
  • Finance Operations
  • Procurement
Category
IT support and operations
Users
Global Fortune 500 enterprises, Back-office operations teams
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#9 · onboard employeesView ranking →

Documented workflow

“Real AI Colleagues, deployed at real enterprises. Pre-built actions across every function. All in one place. Explore use cases Value unlocked with Iris. Six jobs your service desk runs every week. Six jobs Iris quietly takes…”

Read product documentation
  • Real AI Colleagues, deployed at real enterprises. Pre-built actions across every function. All in one place. Explore use cases Value unlocked with Iris. Six jobs your service desk runs every week. Six jobs Iris quietly takes…
    Read source · leena.ai ↗

Pricing

  • CustomCustom
    • Quoted by their sales team

Prices as published by Leena AI, checked Nov 2026.

Security and compliance

As reported by Leena AI. Ask for audit reports before you buy.

  • SOC 2Compliant
  • ISO/IEC 27001Certified
  • HIPAACompliant
  • ISO/IEC 42001Compliant
  • EU AI ActCompliant
  • NIST AI RMFCompliant
  • AES-256-GCM encryption at rest
  • TLS 1.2+ encryption in transit
  • AWS KMS key management with optional bring-your-own-key (BYOK) for regulated workloads
  • SAML 2.0 and OAuth 2.0 SSO & MFA support
  • Native integration with Microsoft Entra ID, Okta, Google Workspace, and any standards-compliant IdP
  • AWS WAF at the edge
  • Tamper-evident audit trails
  • Mandatory code review before production
  • Third-party penetration testing with reports available under NDA
  • Permissions inherited from source systems (SharePoint, Workday, ServiceNow, AD, and 200+ others) with no parallel permissions table
  • Data purged on request, fully erased within a defined window after contract termination

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