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Kapa Platform (Answer Engine)
AI assistant platform indexing 30+ content sources to deliver enterprise-ready AI assistants that accurately answer complex technical questions out of the box.
What is Kapa Platform (Answer Engine)?
AI assistant platform indexing 30+ content sources to deliver enterprise-ready AI assistants that accurately answer complex technical questions out of the box.
Product typeEnterprise Search & Knowledge
PricingPlatform fee + answer volume · Subscription, Usage Based
Deployment
APINot available
What teams use Kapa Platform (Answer Engine) for
Technical self-serve support
In-product AI agents
Developer knowledge retrieval
Support form deflection
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
Community reviewsReviews are owned and editable by their authors.
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
GDPR
Model Agnostic
AES-256 encryption at rest
TLS 1.2+ encryption in transit
Role-Based Access Control (RBAC)
PII detection and masking
Training opt-outs with LLM providers
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
