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Navigator

Customer success · by Eloquent AI

24/7 customer co-pilot for onboarding, training, and support that guides users through product features, resolves issues, and personalizes interactions to reduce drop-offs and boost activation.

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What it does

24/7 customer co-pilot for onboarding, training, and support that guides users through product features, resolves issues, and personalizes interactions to reduce drop-offs and boost activation.

  • automate complex regulated customer operations
  • customer support resolution
  • inbound sales conversion
  • customer onboarding and retention
Category
Customer success
Built for
Financial services and insurance
Users
banking, insurance, fintech, startups
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#9 · answer domain questionsView ranking →

Documented feature

“company. Navigator turns your customers into power users with always-on training and support. It seamlessly walks users through product features, answers questions in real time, and eliminates friction from…”

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  • company. Navigator turns your customers into power users with always-on training and support. It seamlessly walks users through product features, answers questions in real time, and eliminates friction from…
    Read source · www.eloquentai.co ↗

Pricing

Pricing not available

We don't have pricing details for Navigator yet. Ask Eloquent AI for a quote.

Security and compliance

As reported by Eloquent AI. Ask for audit reports before you buy.

  • SOC 2Compliant
  • PII encrypted in transit and at rest
  • Customizable redaction
  • Customer data not used for model training
  • Access controls and role-based permissions
  • Network and infrastructure monitoring
  • Audit logging and regular security reviews
  • Two-factor authentication for internal systems
  • Vendor due diligence and data processing agreements
  • Employee training on data privacy and security best practices

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