ElevenAgents
Voice agent platform for customer experience, sales, and operations.
What it does
ElevenAgents is a platform for deploying conversational AI agents that answer and initiate phone calls. Its government solution supports resident inquiries, benefits and permit guidance, crisis hotlines and outbound citizen-update campaigns. Its financial-services solution handles account and policy inquiries and outbound servicing, renewal and collection calls. Agents connect to operational systems and hand complex situations to staff.
- Answer resident and financial customer phone inquiries
- Make outbound citizen-update and crisis-response calls
- Run financial servicing, renewal and collection calls
- Category
- Voice agents and contact centers
- Built for
- Government and public sector, Financial services and insurance
- Users
- Government agencies and municipal service teams, Banks, insurers and financial-service operations teams
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented workflow
“Resolve inbound support end to end, at lower cost per resolution. Customers get instant answers; your team focuses on what needs a human. Drive growth across the funnel Qualify leads, recover abandoned carts, and run…”
Read product documentation
Resolve inbound support end to end, at lower cost per resolution. Customers get instant answers; your team focuses on what needs a human. Drive growth across the funnel Qualify leads, recover abandoned carts, and run…
Read source · elevenlabs.io ↗Emotionally expressive conversational agents sound on-brand, respond at the right moment, and adapt to real customer emotion - so customers feel helped, not processed. Natural, human-like conversations Expressive Mode gives…
Read source · elevenlabs.io ↗Aujourd’hui, la donne a changé. Voix naturelle, faible latence, agents capables d’exécuter des actions dans vos systèmes et transfert fluide vers un conseiller quand c’est nécessaire : les agents IA peuvent désormais…
Read source · elevenlabs.io ↗
Pricing
- Free plan$0
Prices as published by ElevenLabs, checked Nov 2026.
Security and compliance
As reported by ElevenLabs. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Compliant
- ISO/IEC 27017Compliant
- ISO/IEC 27018Compliant
- ISO/IEC 27701Compliant
- ISO/IEC 42001Compliant
- PCI DSSCompliant
- CSA STAR Level 1Compliant
- HIPAACompliant
- Cyber Essentials PlusCompliant
- FedRAMPIn progress
- NIST SP 800-53Compliant
- Zero Retention Mode
- Encryption key access restricted
- Unique production database authentication enforced
- Unique account authentication enforced
- Data transmission encrypted
- Vulnerability and system monitoring procedures established
- Continuity and Disaster Recovery plans established
- Data retention procedures established
- Data classification policy established
- Customer data deleted upon leaving
- Anti-malware technology utilized
- Employee background checks performed
- Code of Conduct acknowledged by employees and enforced
- Control self-assessments conducted
- Continuity and disaster recovery plans tested
- Configuration management system established
- Annual penetration testing (WebApp & API, Internal Network, Mobile App)
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