Customer Opinion Insight (VOC)
Social listening and public opinion analysis platform using NLP and knowledge graph to monitor social media, analyze sentiment, track brand reputation, and detect crisis events.
What it does
Social listening and public opinion analysis platform using NLP and knowledge graph to monitor social media, analyze sentiment, track brand reputation, and detect crisis events.
- enterprise document processing
- process automation
- knowledge management
- contract lifecycle management
- social listening and public opinion analysis
- enterprise semantic search
- image text recognition
- Category
- Market and customer research
- Built for
- Media and entertainment, Financial services and insurance
- Users
- banks, securities firms, insurance companies, manufacturing enterprises and 2 more
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
- Free plan$0
Free trial on paid plans
Prices as published by DataGrand, checked Oct 2026.
Security and compliance
As reported by DataGrand. Ask for audit reports before you buy.
- Data-backup architecture
- Permission control and data-security compliance capabilities
- Financial-grade security
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