AI Analyst
AI Analyst is Cresta's tool to analyze all customer conversations and provide in-depth business insights based on natural language questions in minutes, not months.
What it does
AI Analyst is Cresta's tool to analyze all customer conversations and provide in-depth business insights based on natural language questions in minutes, not months.
- Sales
- Customer Care
- Retention
- Collections
- Category
- Conversation intelligence and coaching
- Users
- Fortune 500 companies, Regulated industries
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Pricing
Pricing not available
We don't have pricing details for AI Analyst yet. Ask Cresta for a quote.
Security and compliance
As reported by Cresta. Ask for audit reports before you buy.
- ISO/IEC 42001Certified
- PCI DSSCompliant
- ISO/IEC 27701Compliant
- Secure access and monitoring
- Vulnerability disclosure program
- Data Loss Prevention
- Encryption
Alternatives
SalesCoach
by LiveReach AI
Real-time audio coaching that helps car wash and service teams upsell effectively, improve customer satisfaction, and increase average ticket size.
Sandler Summary by Fathom
by Sandler
AI call intelligence tool that captures, summarizes, and analyzes sales conversations using Sandler methodology, flagging key selling moments and turning conversations into acti...
Call Monitoring & Compliance
by Sei AI
Score every call, email, and chat against SOPs and regulations.
Peppr
by Peppr AI, Inc.
Real-time in-call sales intelligence platform that listens to live calls, detects questions across voice and chat, surfaces answers from connected knowledge bases, coaches reps...
Coaching & Enablement
by Ergo
Automatically scores every sales call against a custom methodology rubric.
A/B Testing
by Regal
Testing capabilities for optimizing customer conversations and conversion rates.
Is this your product?
Claim it to keep details accurate and submit evidence for the next ranking review.
Claim AI Analyst