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AVA

Emergency response and public safety · by Aurelian

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD.

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Ranking recognition

Current rankings
  • AVA — #1 for Answer phone calls · Government and public sector · Current ranking
  • AVA — Top 10 for Orchestrate workflows · Government and public sector · Current ranking
Past recognitions (1+)

What it does

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD. Supports natural language conversations across more than 45 languages.

  • Automating non-emergency 911 calls
  • Supporting call-takers during live 911 calls with real-time guidance
  • Reducing dispatcher workload and hold times
Category
Emergency response and public safety
Users
Public Safety Answering Points (PSAPs), 911 emergency dispatch centers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Rankings

See how this product ranks across industries and tasks.

3 rankings
Government & Public SectorAnswer Phone CallsProduct scoreView breakdownHide breakdown
Task fit
45/45
Industry fit
20/20
Adoption
Unknown
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Customer satisfaction
Unknown
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Value signals
Unknown
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Popularity
Unknown
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View this ranking
Government & Public SectorOrchestrate WorkflowsProduct scoreView breakdownHide breakdown
Task fit
27.1/45Partial evidence
Industry fit
20/20
Adoption
Unknown
Submit evidence
Customer satisfaction
Unknown
Submit evidence
Value signals
Unknown
Submit evidence
Popularity
Unknown
Submit evidence
View this ranking
Government & Public SectorUpdate Business SystemsView breakdownHide breakdown

Task fit

Industry fit

Customer satisfaction

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Value signals

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Popularity

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View this ranking

Pricing

Pricing not available

We don't have pricing details for AVA yet. Ask Aurelian for a quote.

Security and compliance

As reported by Aurelian. Ask for audit reports before you buy.

  • CCPA/CPRACompliant
  • Nevada Revised Statutes Chapter 603ACompliant
  • SOC 2 Type IICompliant
  • NIST SP 800-53Compliant
  • AES-256 data encryption at rest
  • TLS 1.2+ encryption in transit
  • Role-Based Access Controls (RBAC)
  • Proactive vulnerability scanning
  • Secure Development Lifecycle (SDLC)
  • Single Sign-On (SSO) integration

Alternatives

See the full ranking

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