AVA

Emergency response and public safety · by Aurelian

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD.

What it does

Answers non-emergency calls instantly, captures accurate call information, monitors for urgency, escalates emergencies in real time, and syncs qualifying calls directly to CAD. Supports natural language conversations across more than 45 languages.

  • Automating non-emergency 911 calls
  • Supporting call-takers during live 911 calls with real-time guidance
  • Reducing dispatcher workload and hold times
Category
Emergency response and public safety
Users
Public Safety Answering Points (PSAPs), 911 emergency dispatch centers
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#3 · answer phone callsView ranking →

Documented workflow

“Immediate answers for non-emergency callers AVA instantly answers non-emergency calls and captures accurate call information. AVA monitors for urgency and escalates emergencies in real time which frees call-takers to focus…”

Read product documentation
  • Immediate answers for non-emergency callers AVA instantly answers non-emergency calls and captures accurate call information. AVA monitors for urgency and escalates emergencies in real time which frees call-takers to focus…
    Read source · www.aurelian.com ↗

Pricing

Pricing not available

We don't have pricing details for AVA yet. Ask Aurelian for a quote.

Security and compliance

As reported by Aurelian. Ask for audit reports before you buy.

  • CCPA/CPRACompliant
  • Nevada Revised Statutes Chapter 603ACompliant
  • SOC 2 Type IICompliant
  • NIST SP 800-53Compliant
  • AES-256 data encryption at rest
  • TLS 1.2+ encryption in transit
  • Role-Based Access Controls (RBAC)
  • Proactive vulnerability scanning
  • Secure Development Lifecycle (SDLC)
  • Single Sign-On (SSO) integration

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