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Anana
AI workspace for hospitality commercial teams that captures calls, emails, and chats, runs multi-turn investigations across bookings and market intelligence, and pushes operatio...
What is Anana?
AI workspace for hospitality commercial teams that captures calls, emails, and chats, runs multi-turn investigations across bookings and market intelligence, and pushes operational follow-ups into PMS, CRM, and telephony systems.
Product typeHospitality & Travel
Pricing ·
Deployment
APINot available
What teams use Anana for
pickup analysis
demand signal detection
group pipeline tracking
call log review
workflow automation
knowledge base curation
end-of-day trend monitoring
repeat-issue detection
campaign performance tracking
guest segmentation
portfolio cross-property reporting
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
Encryption in transit: TLS everywhere; HTTPS-only externally
Encryption at rest: AES-256 via AWS KMS for AWS RDS Postgres 17.4 (including pgvector) and AWS S3
Application-level AES-256-GCM for integration credentials
Multi-tenant isolation: row-level tenant filter enforced in the application data layer
Network protection: AWS WAF with managed rules and rate limiting (2000 requests per 5 minutes)
Webhook integrity: HMAC verification on inbound webhooks where the provider supports it
Access controls: multi-factor authentication, role-based access control, least-privilege provisioning
Audit logging: artifact lifecycle events (create, version bump, send) are recorded
Transient stores: Redis used for sessions and queues with short-lived data
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
