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Anana
AI workspace for hospitality commercial teams that captures calls, emails, and chats, runs multi-turn investigations across bookings and market intelligence, and pushes operatio...
What is Anana?
AI workspace for hospitality commercial teams that captures calls, emails, and chats, runs multi-turn investigations across bookings and market intelligence, and pushes operational follow-ups into PMS, CRM, and telephony systems.
Product typeHospitality & Travel
Pricing ·
Deployment
APINot available
What teams use Anana for
pickup analysis
demand signal detection
group pipeline tracking
call log review
workflow automation
knowledge base curation
end-of-day trend monitoring
repeat-issue detection
campaign performance tracking
guest segmentation
portfolio cross-property reporting
Rankings
Appears in these rankings
Integrations and access
Platforms, integrations, and language support vary by plan and region. Confirm final requirements with the vendor.
Platforms
IntegrationsAPI and webhooks
Languages
Support
What reviewers say
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Enterprise readiness
Compliance claims are normalized from current vendor documentation and independently reviewed by SOTA2.
SOC 2 Type II
Encryption in transit: TLS everywhere; HTTPS-only externally
Encryption at rest: AES-256 via AWS KMS for AWS RDS Postgres 17.4 (including pgvector) and AWS S3
Application-level AES-256-GCM for integration credentials
Multi-tenant isolation: row-level tenant filter enforced in the application data layer
Network protection: AWS WAF with managed rules and rate limiting (2000 requests per 5 minutes)
Webhook integrity: HMAC verification on inbound webhooks where the provider supports it
Access controls: multi-factor authentication, role-based access control, least-privilege provisioning
Audit logging: artifact lifecycle events (create, version bump, send) are recorded
Transient stores: Redis used for sessions and queues with short-lived data
Data retention:
Benchmarks and comparisons
Independent benchmarksStructured task results are being verified.
Side-by-side comparisonsComparison workspaces will be available in a later release.
