Anana
A hospitality commercial intelligence platform that turns guest interactions—calls, emails, and chats—into visible insights for revenue, sales, and operations teams.
Where Anana ranks
Current edition · updated Oct 20, 2026About Anana
Anana is an AI-powered platform for hospitality revenue, sales, and operations teams to work together in one place. From investigating group pickup and triaging guest complaints to taking action directly in the tools your team already uses, Anana streamlines the workflows that drive occupancy, guest satisfaction, and revenue growth.
Products
AI workspace for hospitality commercial teams that captures calls, emails, and chats, runs multi-turn investigations across bookings and market intelligence, and pushes operatio...
Security and compliance
As reported by Anana. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- Encryption in transit: TLS everywhere; HTTPS-only externally
- Encryption at rest: AES-256 via AWS KMS for AWS RDS Postgres 17.4 (including pgvector) and AWS S3
- Application-level AES-256-GCM for integration credentials
- Multi-tenant isolation: row-level tenant filter enforced in the application data layer
- Network protection: AWS WAF with managed rules and rate limiting (2000 requests per 5 minutes)
- Webhook integrity: HMAC verification on inbound webhooks where the provider supports it
- Access controls: multi-factor authentication, role-based access control, least-privilege provisioning
- Audit logging: artifact lifecycle events (create, version bump, send) are recorded
- Transient stores: Redis used for sessions and queues with short-lived data
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