Akia Surveys
Guest satisfaction survey and NPS software that asks in the guest conversation thread and catches low scores in time for service recovery.
What it does
Guest satisfaction survey and NPS software that asks in the guest conversation thread and catches low scores in time for service recovery.
- Guest messaging and communication
- AI voice call handling
- Digital check-in
- Guest CRM and marketing
- Upsells and tipping
- Guest surveys and NPS
- Staff task management
- Staff team chat
- Category
- Hospitality and travel
- Built for
- Hospitality and travel, Healthcare and life sciences, Real estate and construction
- Users
- Hotels, Vacation rentals, Hospitality operators
- Public API
- Not offered
Not yet disclosed: deployment options, platforms, languages and support channels.
Product insights
Evidence for this product in each industry and task.
Documented workflow
“Your NPS sits with everything else Akia knows. Ask her which properties slipped and what's behind it, and she reads the survey comments to tell you, right down to the reason. Meet Ask Akia 9:41 Ask Akia In the thread The…”
Read product documentation
Your NPS sits with everything else Akia knows. Ask her which properties slipped and what's behind it, and she reads the survey comments to tell you, right down to the reason. Meet Ask Akia 9:41 Ask Akia In the thread The…
Read source · www.akia.com ↗
Pricing
Pricing not available
We don't have pricing details for Akia Surveys yet. Ask Akia for a quote.
Security and compliance
As reported by Akia. Ask for audit reports before you buy.
- SOC 2 Type IICertified
- AES-256 encryption at restCompliant
- TLS 1.3 encryption in transitCompliant
- Enterprise-grade security
- 99.99% uptime with redundancy and failover
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