Akia Surveys

Hospitality and travel · by Akia

Guest satisfaction survey and NPS software that asks in the guest conversation thread and catches low scores in time for service recovery.

What it does

Guest satisfaction survey and NPS software that asks in the guest conversation thread and catches low scores in time for service recovery.

  • Guest messaging and communication
  • AI voice call handling
  • Digital check-in
  • Guest CRM and marketing
  • Upsells and tipping
  • Guest surveys and NPS
  • Staff task management
  • Staff team chat
Category
Hospitality and travel
Built for
Hospitality and travel, Healthcare and life sciences, Real estate and construction
Users
Hotels, Vacation rentals, Hospitality operators
Public API
Not offered

Not yet disclosed: deployment options, platforms, languages and support channels.

Product insights

Evidence for this product in each industry and task.

#3 · analyze customer feedbackView ranking →

Documented workflow

“Your NPS sits with everything else Akia knows. Ask her which properties slipped and what's behind it, and she reads the survey comments to tell you, right down to the reason. Meet Ask Akia 9:41 Ask Akia In the thread The…”

Read product documentation
  • Your NPS sits with everything else Akia knows. Ask her which properties slipped and what's behind it, and she reads the survey comments to tell you, right down to the reason. Meet Ask Akia 9:41 Ask Akia In the thread The…
    Read source · www.akia.com ↗

Pricing

Pricing not available

We don't have pricing details for Akia Surveys yet. Ask Akia for a quote.

Security and compliance

As reported by Akia. Ask for audit reports before you buy.

  • SOC 2 Type IICertified
  • AES-256 encryption at restCompliant
  • TLS 1.3 encryption in transitCompliant
  • Enterprise-grade security
  • 99.99% uptime with redundancy and failover

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