Veritus
Compliant AI agents for the consumer lending industry, deploying voice, SMS, email, and chat agents across the entire loan lifecycle from origination to recovery.
Where Veritus ranks
Current edition · updated Oct 20, 2026About Veritus
Veritus is a omni-channel platform for deploying AI agents for loan servicing and collections, including inbound and outbound voice agents. Our agents negotiate repayment plans, follow up across channels, and drive recoveries with zero human involvement.
By combining cutting edge voice AI with deep regulatory compliance and vertical specialization we're able to drastically reduce the cost-to-collect while increasing recovery rates.
Products
Compliant AI agents for the consumer lending industry deploying voice, SMS, email, and web chat agents across origination, servicing, and collections.
What customers say
“Veritus delivered instant results in our debt recovery efforts. In the first month alone, our recoveries increased nearly 70%, and their AI agents are now responsible for half of every dollar we collect. They've made thousands of outbound calls on our behalf, saving us countless hours and eliminating the need for additional headcount.”
“Financial services demand vertical expertise to handle the regulatory complexity and nuanced conversations required in lending and collections. Veritus impressed me with both the quality of their voice technology and their deep operational understanding of what actually works in this space. If you're evaluating AI for originations, collections or servicing, Veritus should be at the top of your list.”
“Veritus acts as my AI subservicer. It works the accounts my clients place with me, handling settlements and payment plans just like my team would. That lets me take on more placements and larger clients without adding headcount.I believe this is how the collections industry gets operating costs from 18% down to 6%.”
Splash Financial deployed Sofia, a Veritus outbound voice agent, to help qualified borrowers complete applications. Veritus reports conversion more than 20% above the human baseline during April–June 2026 and 74%…
Case studyWisetack used Veritus’s Morgan AI voice agent to reactivate inactive merchants and follow up on stalled loan applications. Veritus reports 20% higher reactivation across dormant merchants and 25% more converted loan…
Case studyAWA deployed Linda, a Veritus AI voice agent, for inbound collections and expanded from after-hours service to 24/7 coverage with in-call payments. Veritus reports 71% call containment and says after-hours calls account…
Case study
Security and compliance
As reported by Veritus. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Compliant
- PCI DSSCompliant
- EU AI ActCompliant
- HIPAACompliant
- Encryption at rest
- Encryption in transit
- Tokenized storage of sensitive data
- Private network access to databases
- Comprehensive audit logging
- Continuous security monitoring
- Third-party penetration testing
- Vulnerability scanning
- Network traffic monitoring
- Logging and monitoring for threats
- Automated alerting for security events
- Endpoint security
- Incident response plan
- Background checks
- Security awareness training
- Access control and termination policy
- Least privilege access
- User access reviews
- Physical access restrictions
- Business continuity and disaster recovery plan
- Backup restoration testing
- High availability configuration
- Cybersecurity insurance
- Secureframe continuous monitoring
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