Vapi

It depends on the patient's detailed condition, what else is happening with the clinic, and the company itself. We model and optimize this, identify the best slot for the patient, and work to place them into it. Voice is the last mile and AI voice is a key unlock.

The prompt and tooling infrastructure made setup and iteration easy. Model and voice flexibility meant we could switch ASR, LLM, and TTS components. And structured outputs quickly showed the shape of data we'd capture and how it would map downstream.

Vapi communicates our brand to people hearing about us for the first time, creates a great customer experience, and ultimately drives happier customers and better close rates.