Unisson, Inc.

AI agents that learn to use a customer's product and run directly inside it to execute tasks for customer-facing teams.

About Unisson, Inc.

Unisson is building trusted AI subject-matter experts for teams that are responsible for customer deployments (technical customer success, implementation, sales engineering). Within 20 minutes, our agents learn to use any product and can be used by teams in Slack, text, or email. Our agents gather requirements and context from existing tools enabling them to handle complex tasks like customer health audits, onboarding, product administration, and custom integrations.

With Unisson, customer-facing teams have 24/7 access to an AI SME, allowing them to scale and save thousands of hours.

Products

  • Runner

    Customer Success

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    Executes any task customers need from directly inside their product, powered by an orchestration layer; Runners coordinate with each other to complete tasks efficiently and accu...

  • Explorer

    Customer Success

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    Maintains an always up-to-date knowledge base of how to use a customer's product; provides live, real-time answers grounded in live data from real customer environments and buil...

  • Runner API

    Customer Success

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    Connects a customer's own agents and gives them the skills to use any product like an expert, not just answer questions.

Security and compliance

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Unisson, Inc. hasn't published certifications or security practices that we could find. Ask their team for audit reports.

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