Symphony
AI-powered insurance platform providing training, augmentation, and automation for insurance frontline operations. Built for insurance, optimized for speed.
Where Symphony ranks
Current edition · updated Oct 20, 2026About Symphony
Symphony helps enterprises train their customer-facing employees using interactive AI voice simulations of real-world scenarios. Users can create an infinite number of simulations that allow their teams to practice the job - avoiding costly mistakes with real customers. For example, we’re live with 2 of the top 3 auto insurers in NA, helping train 1000s of newly hired claims adjusters.
Products
Transform onboarding with custom roleplay simulations through voice, video, or text.
AI copilot providing instant product recommendations, insights from previous customer interactions, real-time negotiation tactics, QA guidance, and fraud detection during every...
Handle inbound and outbound calls, facts of loss capture, and trigger next steps automatically.
Security and compliance
As reported by Symphony. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- Enterprise-grade security
- Customer data not shared across customers
- Customer data ownership retained by customer
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