Smith.ai
24/7 virtual receptionist and AI receptionist services for law firms, home services contractors, healthcare and dental practices, and other small businesses.
Where Smith.ai ranks
Current edition · updated Oct 20, 2026About Smith.ai
24/7 virtual receptionist and AI receptionist services for law firms, home services contractors, healthcare and dental practices, and other small businesses.
Products
24/7 AI receptionist and live virtual receptionist services for small businesses including law firms, home services, healthcare/dental
AI-first call answering and intake service combining cutting-edge AI technology with optional human support for call handling including scheduling, payment processing, and CRM i...
AI and live agents working together as one system for 24/7 call handling, end to end
Built-in workspace from Smith.ai to test your AI Receptionist before it handles a real call and continuously improve it over time
Live North America-based receptionists available 24/7 for call answering, lead screening, intake, and appointment scheduling
What customers say
“programs.UpSmith was founded in 2021 and conducted its first career upskilling program in the summer of 2022 in Memphis, Tennessee — working with various local B2B businesses looking to fill open trade-based roles.UpSmith’s business quickly grew. Santo wanted to increase operational efficiency when working with new job candidates and employers. Simply put, his team needed to make more calls and contact more candidates. They couldn’t do that based on their current staffing makeup.UpSmith collaborated with Smith.ai’s Outreach Campaigns team to create a workflow that was personalized and tailored to their mission — as they expanded their business footprint on the West Coast.Using Smith.ai’s Outreach Campaigns, UpSmith was able to improve its speed-to-lead based on new candidate applications. Speedy responses are critical since there’s a limited talent pool and recruiters are all fighting for the best candidates. In addition to helping with engagement, Smith.ai’s live agents also screened for minimum job qualifications and potential fit for the open roles. This allowed the UpSmith team more time to meet with candidates that were the best fit to potentially hire — saving their clients significant time and creating more efficient hiring workflows.24/7 outbound callingCall intelligence and metadataOnline dashboard”
“[As a business owner], you should focus on the things that are going to make you the most money. So if you have a service that can step into your daily operations and free up time, I definitely recommend you do that.”
“Honestly, I was really surprised as to how cost-effective the solution was that allowed us to grow.”
- Virtual Receptionists
Right Law Group used Smith.ai virtual receptionists and Live Chat to increase availability. Smith.ai attributes 95% automation from initial website contact to an in-person meeting specifically to Live Chat, not to…
Case study - Virtual Receptionists
Cloverleaf Audio-Visual used Smith.ai virtual receptionists to answer calls and book appointments while its team worked in the studio. Smith.ai reports a 50% increase in lead intake and no missed incoming calls after…
Case study - Virtual Receptionists
CMIT Solutions - Chicago Downtown used Smith.ai receptionists to answer calls around the clock and provide detailed messages. Smith.ai reports that this reduced the owner's call-handling burden while supporting responses…
Case study
Security and compliance
As reported by Smith.ai. Ask for audit reports before you buy.
- encryption
- password_requirements
- malware_scanning
- staff_security_training
- contractual_agreements_with_staff
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