Smith.ai

programs.UpSmith was founded in 2021 and conducted its first career upskilling program in the summer of 2022 in Memphis, Tennessee — working with various local B2B businesses looking to fill open trade-based roles.UpSmith’s business quickly grew. Santo wanted to increase operational efficiency when working with new job candidates and employers. Simply put, his team needed to make more calls and contact more candidates. They couldn’t do that based on their current staffing makeup.UpSmith collaborated with Smith.ai’s Outreach Campaigns team to create a workflow that was personalized and tailored to their mission — as they expanded their business footprint on the West Coast.Using Smith.ai’s Outreach Campaigns, UpSmith was able to improve its speed-to-lead based on new candidate applications. Speedy responses are critical since there’s a limited talent pool and recruiters are all fighting for the best candidates. In addition to helping with engagement, Smith.ai’s live agents also screened for minimum job qualifications and potential fit for the open roles. This allowed the UpSmith team more time to meet with candidates that were the best fit to potentially hire — saving their clients significant time and creating more efficient hiring workflows.24/7 outbound callingCall intelligence and metadataOnline dashboard

[As a business owner], you should focus on the things that are going to make you the most money. So if you have a service that can step into your daily operations and free up time, I definitely recommend you do that.

Honestly, I was really surprised as to how cost-effective the solution was that allowed us to grow.