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Roark

Simulation testing and evals platform for voice and chat AI agents. Simulate every scenario before launch, score every production call on audio-native metrics.

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Where Roark ranks

Current edition · updated Oct 20, 2026

About Roark

Roark helps teams test, monitor, and improve their voice agents.

Voice AI is exploding, but reliability is still the #1 challenge. Teams spend hours manually testing agents and still miss failures. In the last 6 months, Roark has processed over 10M minutes of calls, powering monitoring and simulation for teams across the Voice AI ecosystem (including YC companies).

We close that gap by combining:

📊 Monitoring & Evaluation - 40+ built-in metrics (latency, instruction-follow, sentiment, etc.), custom dashboards, alerts, and the ability to define your own. Up to 15 speakers with automatic speaker identification. 🎭 Simulations & Personas - end-to-end phone/WebSocket simulations for inbound and outbound agents, with configurable personas (accents, languages, speech & behavior profiles). Define tests as conversations with a graph-based approach, so you can easily branch into edge cases and variants. 🔁 Full lifecycle loop - failed calls automatically become repeatable tests, so every failure makes your agent stronger.

Roark is the missing QA layer for Voice AI - helping teams ship agents they can trust.

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Security and compliance

As reported by Roark. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • ISO/IEC 27001In progress
  • SSO / SAML
  • Role-based access control (RBAC) with per-project scoping and audit logs
  • Annual third-party penetration testing
  • Configurable data retention, deletion, and zero-data-retention options
  • Continuous-monitoring evidence available in trust center

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Latest updates from Roark

New feature

Roark Launches Health Checks and Uptime Monitoring Feature

Roark has introduced a Health Checks feature in its Monitor section, allowing users to track the operational status of voice agents through liveness probes. The update includes a dedicated Health checks page with status-page cards, 30-day uptime reporting, and auto-provisioned dashboard widgets. The system now utilizes a refined liveness check based on agent speech output rather than caller-based heuristics. Additionally, the platform provides cost transparency by detailing probe volume estimates during the configuration process.

MentionedClickHouse
Product launch

Roark Announces Rebuilt Platform Architecture

Roark has completed a comprehensive redesign and rebuild of its platform, shifting to a metric-led interface intended to surface actionable data more efficiently. The update includes a reconstructed simulation environment built on Customer Flows, the integration of a K-command AI assistant, and persistent user-defined views. The new architecture is designed to support faster project navigation and improved layout consistency across the platform.