RingCentral, Inc.
Cloud communications company providing an Agentic Voice AI platform for calls, messaging, meetings, and contact center.
Where RingCentral, Inc. ranks
Current edition · updated Oct 20, 2026About RingCentral, Inc.
Cloud communications company providing an Agentic Voice AI platform for calls, messaging, meetings, and contact center.
Products
Business communications platform with AI-powered calls, messages, and meetings across devices.
AI contact center solution for managing agents, coaching performance, and improving customer satisfaction.
AI agent for answering and routing calls, handling FAQs, and capturing leads 24/7.
Platform to build and deploy custom conversational AI agents across voice, SMS, chat, and social channels with no-code tools.
AI assistant that captures notes, automates tasks, and delivers real-time guidance during customer interactions.
AI tool for analyzing calls with summaries and CRM updates to uncover insights from customer interactions.
Video collaboration suite including Meetings, Town Halls, Rooms, Webinars, and Events with AI-powered features.
Contact center workforce optimization tools within RingCX for staffing, quality management, and interaction analytics.
Developer platform providing APIs for voice, SMS, team messaging, video, fax, data, and AI capabilities.
What customers say
- AI Conversation Expert (ACE)
Axis Integrated Mental Health uses AIR for inbound calls, AVA for call summaries, and ACE for sentiment analysis and coaching. RingCentral reports a 60% increase in weekly patient intakes and 25% revenue growth, with…
Case study - RingEX
First Bank deployed RingEX within a broader RingCentral communications rollout across more than 100 branches. RingCentral reports that replacing the bank’s PBX and six or seven servers with a cloud-based system reduced…
Case study - Case study
In a December 2020 release, RingCentral reported that the San Francisco Symphony used RingCentral Video for artist Q&A sessions, music-history lectures, and performance watch parties after shifting audience engagement…
Case study
Security and compliance
As reported by RingCentral, Inc.. Ask for audit reports before you buy.
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- ISO/IEC 27018Certified
- ISO 22301Certified
- SOC 2Certified
- SOC 3Certified
- HIPAACertified
- PCI DSSCertified
- GDPRCertified
- CCPA/CPRACertified
- HITRUST CSFCertified
SubprocessorsENGYS
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