MightyCall
Cloud business phone and call-center platform for small and mid-sized businesses.
About MightyCall
Cloud business phone and call-center platform for small and mid-sized businesses.
Products
Cloud call center software designed for small and mid-sized businesses, featuring ACD, IVR, call queuing, live call monitoring, auto dialer, analytics, and DNC compliance.
Inbound call center solution with call routing, queuing, IVR, and live monitoring.
Outbound call center solution with auto dialer, call recording, and analytics.
Auto dialer solution offering preview, progressive, and predictive dialing modes.
Business phone system with local and toll-free numbers, SMS & MMS, call routing, recording, and voicemail transcription.
What customers say
“Well, just the organization of keeping in contact with clients as well as organizing the many departments within our team [is vital]. So, [we got MightyCall] to make sure there was a cohesive transmission of data between stages. It’s great just having a concise log on the actual file, so no need to go through a third party and export data and then sift through all of that.”
“I’m blessed with a product that is pretty amazing. My customers would call me and go on and on with all kinds of good things about it, and I was never able to write it down quickly enough.”
“Privacy is really important for me, and MightyCall lets me use my cell phone without revealing my personal number. I also really like that my customers can click-and-call from my webpage, or call my business number, and those calls come to my cell phone.”
- Business Phone System
MightyCall reports that 2CT Media uses its business phone system for sales and project communications, combining cell and desk phones with a voice attendant. Separating business and personal numbers reportedly improved…
Case study - Case study
MightyCall reports that 911 Nurses GTA routes incoming calls to staffing departments, gives employees extensions, and reviews call recordings for quality assurance. Staff access the service through web, desktop and…
Case study - MightyCall Cloud Call Center Software
MightyCall reports that Black Creek Management Group uses its call center software for live monitoring, recording and SIP connectivity to the customer's dialer and CRM. The story claims roughly fourfold calling growth…
Case study
Security and compliance
As reported by MightyCall. Ask for audit reports before you buy.
- PCI DSSCertified
- HIPAACompliant
- SSL with 256-bit encryption
- E911 emergency calling
- STIR/SHAKEN call authentication
- Do Not Call (DNC) list automatic scrubbing
- AWS data centers for data protection
- Zero downtime (≈99.99% uptime)
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