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Middleware
Middleware is a full-stack observability platform that detects issues from infra, APM, RUM and resolves them using the AI SRE Agent.
- Founded
- 2022
- Headquarters
- San Francisco, CA, USA
- Company size
- Not disclosed
- Products tracked
- 11
Products by Middleware
Rankings
Appears in these rankings
Customer voice
Customer testimonials
Quotes published on Middleware's official website.
What sets their AI apart is that it does not stop at detecting issues. It actually helps fix problems in production, and for engineering teams, that's been a real game changer. At Corgi, we rely on Middleware to monitor our entire infrastructure and application stack.
Middleware has played a very good role in transforming our observability and application performance. For instance, we reduced our total observability costs by 50%.
Pricing for Middleware
Usage Based, Tiered
This is the broad commercial model reported for Middleware. Product-level terms are listed below when available.
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $0.3 per GB
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $0.3 per GB
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $0.3 per GB
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $1 per 1K RUM Sessions
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- Charged based on token used
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $1 per 5K Synthetic Checks
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $10 per 1K Browser Test Runs
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $0.3 per GB
- Pricing model
- Usage Based
- Entry option
- Free plan and Free trial
- Starting price
- $0.3 per GB
- Entry option
- Free plan and Free trial
- Entry option
- Free plan and Free trial
Trust profile
Security and compliance
PCI DSS
encryption at rest
encryption in transit
TLS 1.2+
AES-256
firewalls
IDS/IPS
network segmentation
continuous monitoring
centralized logging
real-time alerts
penetration testing
vulnerability assessments
redundancy
automated encrypted backups
24/7 monitoring
disaster recovery
least-privilege access
role-based access control
employee security training
Latest updates from Middleware
New feature
Middleware June 2026 Platform and OpsAI Feature Updates
Middleware released a broad set of platform updates in June 2026. Key features include the expansion of OpsAI for IDE and cross-platform workflows, Remote MCP Server support for IDE-based observability access, and Kubernetes command execution. The release introduces MongoDB database monitoring, expanded LLM observability with prompt evaluation and playground features, GPU infrastructure monitoring, and Kafka monitoring for Kubernetes. Additionally, users can now route metrics, logs, and traces directly to AWS S3 buckets, and Vercel support has been added to the OpsAI issue investigation suite.
