Middleware is a full-stack observability platform that detects issues from infra, APM, RUM and resolves them using the AI SRE Agent.
This is the broad commercial model reported for Middleware. Product-level terms are listed below when available.
Trust profile
Middleware released a broad set of platform updates in June 2026. Key features include the expansion of OpsAI for IDE and cross-platform workflows, Remote MCP Server support for IDE-based observability access, and Kubernetes command execution. The release introduces MongoDB database monitoring, expanded LLM observability with prompt evaluation and playground features, GPU infrastructure monitoring, and Kafka monitoring for Kubernetes. Additionally, users can now route metrics, logs, and traces directly to AWS S3 buckets, and Vercel support has been added to the OpsAI issue investigation suite.