Letterbook
AI-native customer support platform that helps teams deliver faster, smarter support.
Where Letterbook ranks
Current edition · updated Oct 20, 2026About Letterbook
Letterbook is the AI-native alternative to Zendesk, Freshdesk, Zohodesk, and Intercom. We help companies manage and resolve customer support tickets across email, in-app feedback, and website forms. Our AI will triage your tickets, write replies, and build your knowledge base.
Products
AI-native customer support platform with omnichannel inbox, AI agent, database integration, analytics, triage, custom actions, and knowledge base capabilities.
Email, Discord, web forms, and API — every channel flows into one inbox.
Track resolution time, automation rate, and customer satisfaction in real time.
Connect your database so AI can look up customer data and personalize every response.
Billing support tickets solved by AI agents.
Route incoming tickets to the right team member via round robin.
Let Letterbook's AI agent call your APIs, trigger webhooks, and run scripts to resolve support tickets end-to-end.
A branded, searchable knowledge portal your customers can browse to find answers on their own.
Company docs, SOPs, and product knowledge organized for your team and your AI.
Security and compliance
No security details published yet
Letterbook hasn't published certifications or security practices that we could find. Ask their team for audit reports.
Is this your company?
Claim the profile to keep facts current, answer buyers and submit evidence for the next ranking review.
Claim Letterbook