Klaviyo
AI marketing and service platform (AI-first B2C CRM) for consumer brands, unifying marketing and service across email, SMS, WhatsApp, social, and more.
About Klaviyo
AI marketing and service platform (AI-first B2C CRM) for consumer brands, unifying marketing and service across email, SMS, WhatsApp, social, and more.
Products
Native WhatsApp messaging built into the Klaviyo platform.
Enterprise CDP for complex data and analytics needs.
AI-powered helpdesk software that unifies customer conversations into one smart workspace, providing AI-powered suggestions for support and sales.
Social media tools that turn followers into subscribers by syncing audiences to Instagram, enriching profiles with social data, and automating engagement from comments, DMs, and...
What customers say
“Klaviyo flows are efficient conversion tools that ensure emails really align with people’s interests and their actions on the website. Our goal now is to see if there’s more we can do with them, whether it’s leveraging predictive analytics or more profile attributes.”
“The goal with less sending is that when we have a sale 3 months from now, that message stands out in someone’s inbox.”
“We needed a full-stack marketing platform that housed email and SMS, was easy to use, and that was synced with and accessible to the whole company. When we found Klaviyo, we realised, ‘Okay, this is how it should be.’”
- Case study
ICONIC London switched from DotDigital to Klaviyo for global email and UK SMS, using predictive analytics and integrations to target customers. Klaviyo reports that CRM revenue increased 42% in under a year.
Case study - Case study
Lorna Jane consolidated email, SMS, segmentation, and analytics in Klaviyo to personalise lifecycle journeys. Klaviyo reports 28% year-over-year growth in flow revenue and describes creative production time savings from…
Case study - Social Marketing
Kulani Kinis uses Klaviyo Social Marketing to automate its Sun Chasers ambassador program, collect social profile metrics, track mentions, and trigger personalised rewards. Klaviyo reports $425k generated by the program…
Case study
Security and compliance
As reported by Klaviyo. Ask for audit reports before you buy.
- SOC 2 Type IICompliant
- ISO/IEC 27001Certified
- ISO/IEC 27017Certified
- PCI DSSCompliant
- GDPRCompliant
- CCPA/CPRACompliant
- Annual third-party penetration testing
- Disaster recovery plan
- Cyber insurance
- Will enter into a DPA
- Bug bounty or vulnerability disclosure program
- Deletes customer data on request
- Centralized IAM solution (SSO) to manage employee access
- Formal mobile device management (MDM) program
- Has a status page
SubprocessorsCosine, Cuppa AI, Lightspeed Commerce Inc., Polymath Robotics, Inc., PROVEN Skincare, Mini Studio
Is this your company?
Claim the profile to keep facts current, answer buyers and submit evidence for the next ranking review.
Claim KlaviyoLatest updates from Klaviyo
Klaviyo Launches Embedded Personalized Content Blocks for Shopify
Klaviyo launched embedded personalized content blocks for Shopify storefronts. Merchants can now create content in the Customer Hub and display personalized messaging and promotions directly on their Shopify websites without requiring custom coding.