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Klaviyo
AI marketing and service platform (AI-first B2C CRM) for consumer brands, unifying marketing and service across email, SMS, WhatsApp, social, and more.
- Founded
- 2012
- Headquarters
- Boston, MA
- Company size
- Not disclosed
- Products tracked
- 4
Products by Klaviyo
Customers of Klaviyo
Customer voice
Customer testimonials
Quotes published on Klaviyo's official website.
Klaviyo flows are efficient conversion tools that ensure emails really align with people’s interests and their actions on the website. Our goal now is to see if there’s more we can do with them, whether it’s leveraging predictive analytics or more profile attributes.
The goal with less sending is that when we have a sale 3 months from now, that message stands out in someone’s inbox.
We needed a full-stack marketing platform that housed email and SMS, was easy to use, and that was synced with and accessible to the whole company. When we found Klaviyo, we realised, ‘Okay, this is how it should be.’
Pricing for Klaviyo
Free, Usage Based, Enterprise Custom, Subscription
This is the broad commercial model reported for Klaviyo. Product-level terms are listed below when available.
- Pricing model
- Free, Usage Based, Subscription
- Entry option
- Free plan
- Starting price
- Included in free plan — 5 USD of mobile messages/month (shared credits across WhatsApp and text)
- Pricing model
- Usage Based, Enterprise Custom
- Entry option
- Free plan
- Starting price
- Free
- Pricing model
- Free, Subscription
- Entry option
- Free plan
- Starting price
- Free plan includes basic ticket management; Service solution 30% OFF in paid estimate
- Pricing model
- Free, Subscription
- Entry option
- Free plan
- Starting price
- Free plan includes social auto-replies; special introductory pricing available for paid
Trust profile
Security and compliance
SOC 2 Type II
ISO/IEC 27001
ISO/IEC 27017
PCI DSS
GDPR
CCPA/CPRA
Annual third-party penetration testing
Disaster recovery plan
Cyber insurance
Will enter into a DPA
Bug bounty or vulnerability disclosure program
Deletes customer data on request
Centralized IAM solution (SSO) to manage employee access
Formal mobile device management (MDM) program
Has a status page
Latest updates from Klaviyo
New featurePartnership
Klaviyo Launches Embedded Personalized Content Blocks for Shopify
Klaviyo launched embedded personalized content blocks for Shopify storefronts. Merchants can now create content in the Customer Hub and display personalized messaging and promotions directly on their Shopify websites without requiring custom coding.
PartnerShopify