A provider of a Conversational and Agentic AI platform designed for enterprise-grade automation, communications, and analytics.
This is the broad commercial model reported for IntelePeer. Product-level terms are listed below when available.
Trust profile
IntelePeer's SmartAgent Appointment Scheduler was awarded the 2026 Voice AI Technology Excellence Award by CUSTOMER magazine. The recognition highlights the solution's ability to help healthcare organizations optimize the appointment lifecycle by automating scheduling, confirmations, and waitlist management through conversational AI. Use cases, such as those by California Medical Business Services, demonstrated improvements in operational efficiency, reduced no-show rates, and increased patient satisfaction, leading to a measured return on investment.
IntelePeer was named a Diamond winner in the 2026 Pinnacle Awards for Healthcare in the Advancement of AI in Healthcare category. The company was recognized for its platform's ability to embed governance and auditability into AI deployments within clinical and operational healthcare environments. Organizations utilizing the platform have reported outcomes including up to 50% increases in call answer rates, 25% reductions in patient no-shows, and measurable financial gains, such as the $8 million in revenue recovered by 42 North Dental over nine months.