Humoniq
AI contact center for travel combining AI with human travel agents for outsourced customer support serving airlines, airports, OTAs, TMCs, and more.
About Humoniq
Humoniq is building the first AI-Native BPO for the travel & transport industries, which outsource $20B of customer support each year. Our AI-native approach improves speed, accuracy, and satisfaction.
Our team is uniquely equipped to solve this challenge. We previously grew a travel management company, Flightfox (YC S12), to $22M/yr. We handled thousands of customer requests each month, which exposed the limitations of traditional outsourcing.
Products
Automate airline waivers with voice AI.
Automates travel support with voice and text AI, integrating NDC, GDS, human support systems, and outbound voice AI agents to resolve traveler requests faster.
Security and compliance
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