Fin AI

Fin AI is an AI customer-service agent product by Intercom, resolving support requests across channels. Powered by the patented Fin AI Engine™ and proprietary Apex 1.0 / Apex Flash models.

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Founded: 2011
Headquarters: San Francisco
Company size: Not disclosed
Products tracked: 5

Products by Fin AI

5 products

Fin for EcommerceGuides customers through the shopping journey, narrowing catalogs to the right options and helping conversions.0.00 reviewsCustomer Support Agents

Fin OperatorAn agent that runs customer operations, spotting problems, finding opportunities, tuning Fin, and scaling automation.0.00 reviewsAgent Assist & Quality

Fin AI AgentThe highest performing customer agent, resolving support requests across channels.0.00 reviewsCustomer Support Agents

AnalyzeComplete observability for conversations via Insights, Monitors, and Recommendations.0.00 reviewsAgent Assist & Quality

Fin for SalesHandles inbound sales end-to-end, engaging prospects, aiding product discovery, qualifying leads in real time.0.00 reviewsSales Agents & Outreach

Pricing for Fin AI

Usage Based, Per Seat, Tiered, Subscription

This is the broad commercial model reported for Fin AI. Product-level terms are listed below when available.

Fin for EcommerceGuides customers through the shopping journey, narrowing catalogs to the right options and helping conversions.

Pricing model: Usage Based
Entry option: Free trial
Starting price: From $0.99 per outcome

Fin OperatorAn agent that runs customer operations, spotting problems, finding opportunities, tuning Fin, and scaling automation.

Entry option: Free trial
Starting price: Pricing not publicly listed

Fin AI AgentThe highest performing customer agent, resolving support requests across channels.

Pricing model: Usage Based
Entry option: Free trial
Starting price: $0.99 per outcome

AnalyzeComplete observability for conversations via Insights, Monitors, and Recommendations.

Pricing model: Subscription
Entry option: Free trial
Starting price: $99 per month

Fin for SalesHandles inbound sales end-to-end, engaging prospects, aiding product discovery, qualifying leads in real time.

Pricing model: Usage Based
Entry option: Free trial
Starting price: From $0.99 per outcome

Trust profile

Security and compliance

SOC 2

ISO/IEC 27001

ISO/IEC 42001

AIUC-1

ISO/IEC 27701

HIPAA

GDPR

CCPA/CPRA