EffiGov
EffiGov builds the Voice-AI Operating System for local government, answering resident phone calls 24/7 in 30+ languages, automating 311 and non-emergency intake, integrating with municipal CRMs and ArcGIS Survey123, and warm-transferring to staff with full conversation context.
Where EffiGov ranks
Current edition · updated Oct 20, 2026About EffiGov
EffiGov is building an AI OS for local governments. We've started with AI call operators that answer 311 and departmental lines 24/7 - handling everything from permit applications to animal control.
Products
Voice-AI Operating System for local government.
Answers 311 and non-emergency calls 24/7 in English and Spanish.
24/7 phone coverage for cities and counties without hiring a night shift.
Live ArcGIS Survey123 integration with field-level mapping.
Native English and Spanish handling on the same neural voice synthesis engine, with no language picker.
Configurable AI phone agents per department or function with full context sharing during agent-to-agent transfers.
What customers say
“My team didn’t get smaller. We just stopped drowning in the calls that never needed a person, so now they spend their time on the residents who do.”
“Our residents deserve responsive service no matter when they call. EffiGov helps us deliver that while freeing our team to focus on issues that require human judgment and local knowledge.”
Security and compliance
As reported by EffiGov. Ask for audit reports before you buy.
- SOC 2 Type IIIn progress
- Encryption in transit and at rest
- Role-based access control (least-privilege)
- Internal access controls and audit logs
- Internal incident response processes
- Ongoing environment monitoring
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