Cozmo AI
AI workforce for property and casualty that answers calls, documents losses, applies policy, dispatches crews, estimates, files FNOLs, and settles claims under the APE control layer.
Where Cozmo AI ranks
Current edition · updated Oct 20, 2026About Cozmo AI
Cozmo AI is building the platform for regulated enterprises to deploy their own AI employees.
Cozmo is a system of work for complex enterprise operations. Companies use Cozmo to build and deploy AI employees, which are a collection of agents that own workflows end to end. They talk to customers, read documents, interpret videos, apply company policies and update systems like Guidewire, Temenos and Salesforce, pulling humans into the loop only when real judgment or escalation is needed.
Every decision the AI employee makes is logged, including its reasoning and policy reference, providing a complete audit trail for compliance and operations without additional manual effort. This is managed by our proprietary Agent Protocol Engine (APE), the control layer that keeps shared context, enforces policy and ensures every step is tracked for regulated industries.
Cozmo is live with 10+ enterprises, including Fortune Global 500s, like Nestlé, and has already handled over 1M production calls and 10M interactions; cutting costs by up to 70% and turning roughly 1 in 13 conversations into revenue.
Products
One AI workforce runs the property and casualty loss workflow end to end, governed by APE with deterministic guardrails and a full audit trail.
Control layer behind every AI agent that coordinates agents, enforces policy, maintains a shared structured state, and ensures every action is governed, explainable, and auditab...
Security and compliance
As reported by Cozmo AI. Ask for audit reports before you buy.
- SOC 2 Type ICompliant
- SOC 2 Type IICompliant
- HIPAACompliant
- GDPRCompliant
- CCPA/CPRACompliant
- Encryption in transit and at rest
- Role-based access controls (RBAC)
- Least-privilege access restrictions
- Full audit trail
- Deterministic guardrails
- Explainable and reproducible decisions
- Time-stamped and immutable audit entries
- Logging and monitoring for security-relevant events
- Vulnerability management and security testing
- Incident response and breach notification procedures
- Authentication and credential security
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