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Conduit
AI agents for hospitality that handle guest communication, automate internal operations, and elevate the guest experience across every channel.
- Founded
- Not disclosed
- Headquarters
- San Francisco, CA, USA
- Company size
- Not disclosed
- Products tracked
- 4
Products by Conduit
Rankings
Appears in these rankings
Hospitality & TravelAnswer Phone Callsvia Conduit Agents#7Voice & ConversationsHospitality & TravelProvide Written Supportvia Conduit AgentsProducts foundMessaging & InboxHospitality & TravelOrchestrate Workflowsvia Conduit OperatorProducts foundWorkflow & Back OfficeHospitality & TravelAnswer Domain Questionsvia Conduit OperatorProducts foundKnowledge, Search & Research
Customer voice
Customer testimonials
Quotes published on Conduit's official website.
My team gives him the knowledge he needs so they don’t have to answer the same question ten times.
With 20 years in software development and having built a few successful companies myself, it takes a lot to truly impress me… but Conduit has blown me away.
Our long-term mission is that if you're not boots on the property or interacting with a guest, you're AI
Customer outcomes
Case studies
Selected customer stories from Conduit.
How AI Made Cascadia Getaways' Acquisition WorkRead Study"Our long-term mission is that if you're not boots on the property or interacting with a guest, you're AI"RyanRevenue & Guest Services, Cascadia Getaways
Read case studyHow Cosmica Scaled Guest Operations Across Italy and Dubai Without Expanding Its Support TeamRead Study"If we can reduce the mental workload of the team, then the team can focus on growth."FrancescoFounder, Cosmica Group…
Read case studyPricing for Conduit
Tiered, Usage Based, Subscription
This is the broad commercial model reported for Conduit. Product-level terms are listed below when available.
- Pricing model
- Subscription, Tiered
- Starting price
- $99
- Pricing model
- Subscription, Tiered
- Starting price
- $99
- Pricing model
- Subscription, Tiered
- Starting price
- $99
- Pricing model
- Subscription, Tiered
- Starting price
- $99
Trust profile
Security and compliance
SOC 2 Type II
HIPAA
Encryption
Role-based access
PII protection
Audit logs
SSO
Latest updates from Conduit
New feature
Launch of Guest Portals and Enhanced AI Capabilities
Conduit has launched Guest Portals, a feature allowing users to provide branded stay pages to guests. These portals include check-in details, swipe-to-unlock door codes, upsells, and integrated chat. Workspace administrators gain access to a full editor for portal customization, including live previews and configurable verification fields. The update also introduces enhanced AI reply capabilities that cite specific reservation context, new custom code tools for agent instructions, and improved integration stability for platforms including Airbnb, Facebook Messenger, and Breezeway.
MentionedAirbnbMentionedFacebookIntegrationBreezewayMentionedBooking.comMentionedGuesty
New feature
Team Availability, Call Routing, and PMS Integration Updates
Conduit has introduced improved call routing, allowing call groups to recognize member availability and sync status to skip inactive groups. Additionally, the platform now surfaces PMS reservation payment status and check-in form completion status directly within the interface for better visibility. The update includes a new full-screen, zoomable media viewer for images and videos within the inbox, alongside performance improvements for Airtable and Expedia integrations, and refinements to round-robin call rotation scheduling.
IntegrationAirtableMentionedExpedia