Conduit

AI agents for hospitality that handle guest communication, automate internal operations, and elevate the guest experience across every channel.

Where Conduit ranks

Current edition · updated Oct 20, 2026

About Conduit

AI agents for hospitality that handle guest communication, automate internal operations, and elevate the guest experience across every channel.

Products

What customers say

“My team gives him the knowledge he needs so they don’t have to answer the same question ten times.”
Dan de WitteCEO, MoxxiConduit customer
“With 20 years in software development and having built a few successful companies myself, it takes a lot to truly impress me… but Conduit has blown me away.”
CustomerConduit customer
  • Conduit's story attributes approximately $22,000 in monthly labor savings and 75 added properties without additional staff to Easy BnB's use of its AI platform. Founder Darren Morgan is described as applying that…

    Case study
  • Renjoy connected its structured property data to Conduit for guest messaging and launched Joy, a custom voice agent. Conduit reports more than 40% message automation in the first week and reduced repetitive work for…

    Case study
  • Canbnb uses Conduit to consolidate guest, owner, and vendor communications and coordinate remote and on-site teams. Conduit reports roughly 1,500 messages per week, with 60% handled by AI, alongside improved visibility…

    Case study

Security and compliance

As reported by Conduit. Ask for audit reports before you buy.

  • SOC 2 Type IICompliant
  • HIPAACompliant
  • Encryption
  • Role-based access
  • PII protection
  • Audit logs
  • SSO

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Latest updates from Conduit

New feature

Launch of Guest Portals and Enhanced AI Capabilities

Conduit has launched Guest Portals, a feature allowing users to provide branded stay pages to guests. These portals include check-in details, swipe-to-unlock door codes, upsells, and integrated chat. Workspace administrators gain access to a full editor for portal customization, including live previews and configurable verification fields. The update also introduces enhanced AI reply capabilities that cite specific reservation context, new custom code tools for agent instructions, and improved integration stability for platforms including Airbnb, Facebook Messenger, and Breezeway.

MentionedAirbnbMentionedFacebookIntegrationBreezewayMentionedBooking.comMentionedGuesty
New feature

Team Availability, Call Routing, and PMS Integration Updates

Conduit has introduced improved call routing, allowing call groups to recognize member availability and sync status to skip inactive groups. Additionally, the platform now surfaces PMS reservation payment status and check-in form completion status directly within the interface for better visibility. The update includes a new full-screen, zoomable media viewer for images and videos within the inbox, alongside performance improvements for Airtable and Expedia integrations, and refinements to round-robin call rotation scheduling.

IntegrationAirtableMentionedExpedia