Citibot

AI-powered resident engagement and government communications platform provider blending enterprise-grade AI with human-centered design for government agencies.

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Founded: Not disclosed
Headquarters: Not disclosed
Company size: Not disclosed
Products tracked: 8

Products by Citibot

8 products

Citibot PlatformResident-first, AI-powered government communications platform uniting voice, text, and web automation to help governments deliver accessible and trusted service.0.00 reviewsAudit & Assurance

RefreshContent refresh tool that helps government agencies identify outdated, inaccessible, and inconsistent website content to maintain resident trust.0.00 reviewsAudit & Assurance

AI VoiceAI Voice Agents that provide phone caller assistance for government services.0.00 reviewsVoice Agents & Contact Centers

Web ChatWebsite-based instant answers and 24/7 service request support for residents.0.00 reviewsAudit & Assurance

Text ChatSMS-based chat allowing residents to connect directly from their phones.0.00 reviewsAudit & Assurance

WhatsAppWhatsApp channel for connecting with multilingual and international audiences.0.00 reviewsCustomer Support Agents

Facebook MessengerFacebook Messenger channel for engaging residents through familiar social channels.0.00 reviewsCustomer Support Agents

Text AlertsEmergency and crisis resident notification capability, keeping residents informed in critical moments.0.00 reviewsAudit & Assurance

Rankings

Appears in these rankings

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Government & Public SectorProvide Written Supportvia Web Chat#1Messaging & Inbox Government & Public SectorProvide Phone Supportvia AI Voice#2Voice & Conversations

Pricing for Citibot

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Contact Citibot for current plans, volume pricing, and enterprise terms.

Trust profile

Security and compliance

No compliance claims have been published for this company.

Administrative, technical, and physical safeguards for Personal Information

Built-in AI guardrails to keep responses accurate, compliant, and within defined scope

Closed-system AI restricting retrieval to approved content only

No command hijacking protection

No fabricated answers - retrieves verified information only