Agentic marketing platform for multi-location brands, automating workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
This is the broad commercial model reported for Birdeye. Product-level terms are listed below when available.
Trust profile
Birdeye released research titled "The Location Blind Spot in AI Search," covering 16,000 ChatGPT scans across 1,500 multi-location brands. The study found that 18.6% of locations are invisible in AI search results, and 46.7% of brands show a 50-point discrepancy between best- and worst-performing locations. Concurrently, Birdeye launched "Location-Specific Recommendations" within its Search AI offering. This capability provides multi-location brands with prioritized action plans to optimize data consistency and visibility for individual locations across review, listing, and local content platforms.