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Birdeye
Agentic marketing platform for multi-location brands, automating workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
- Founded
- 2012
- Headquarters
- Palo Alto, CA
- Company size
- Not disclosed
- Products tracked
- 14
Products by Birdeye
Rankings
Appears in these rankings
Customer voice
Customer testimonials
Quotes published on Birdeye's official website.
Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.
Birdeye seamlessly enables GMs, VPs, and managers to address reviews, handle tickets, and gain insights through reporting tailored to their needs.
One of the big reasons we partner with Birdeye is to leverage Insights. Birdeye helps shed light on reasons for churn so we can work towards lowering risk and increasing retention.
Customer outcomes
Case studies
Selected customer stories from Birdeye.
Pricing for Birdeye
Subscription
This is the broad commercial model reported for Birdeye. Product-level terms are listed below when available.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
- Pricing model
- Subscription
- Starting price
- Pricing is not public. Bundled under company-wide customised plans based on deployed locations.
Trust profile
Security and compliance
HIPAA
SOC 1
CSA STAR Level 1
Passwords one-way encrypted using bcrypt with random salt
Public/private key encryption with key length of 4096 or greater
Credit card numbers tokenised by processing company; Birdeye does not store card numbers
Birdeye does not collect or store personal financial data, Social Security Numbers, National Insurance numbers, or government-issued ID numbers
Access and retention of passwords are strongly controlled and logged
Skyhigh Networks CloudTrust Enterprise-Ready designation
Latest updates from Birdeye
New featureResearch
Birdeye Launches Location-Specific AI Visibility Capability Following Research Study
Birdeye released research titled "The Location Blind Spot in AI Search," covering 16,000 ChatGPT scans across 1,500 multi-location brands. The study found that 18.6% of locations are invisible in AI search results, and 46.7% of brands show a 50-point discrepancy between best- and worst-performing locations. Concurrently, Birdeye launched "Location-Specific Recommendations" within its Search AI offering. This capability provides multi-location brands with prioritized action plans to optimize data consistency and visibility for individual locations across review, listing, and local content platforms.
