Agentic marketing platform for multi-location brands, automating workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
Agentic marketing platform for multi-location brands, automating workflows across reviews, listings, social media, surveys, marketing automation, and customer experience.
Helps brands track and improve visibility, sentiment, and citations across AI engines like Google, ChatGPT, and Perplexity with agents executing fixes at scale.
Creates customisable, easily found location pages that engage prospects and convert them into customers.
What customers say
“Birdeye is a game changer for patient experience. We can message all our patients using one central inbox.”
CustomerBirdeye customer
“Birdeye seamlessly enables GMs, VPs, and managers to address reviews, handle tickets, and gain insights through reporting tailored to their needs.”
CustomerBirdeye customer
“One of the big reasons we partner with Birdeye is to leverage Insights. Birdeye helps shed light on reasons for churn so we can work towards lowering risk and increasing retention.”
CustomerBirdeye customer
Chatbot AI
Advance Foot Clinic Podiatry uses Birdeye for reviews and chatbot enquiries across five clinics. Birdeye reports 232 new Google reviews within seven months; the customer describes routing chatbot conversations into its…
Randwick Dental Care sends review requests after patient visits and uses Chatbot AI for enquiries, appointment bookings and cancellations. Birdeye reports 120 new Google reviews within six months.
Aquatek Plumbing & Gas uses Birdeye's listed review, listing, messaging, social, referral and chatbot products. Its owner highlights social scheduling and referrals; Birdeye reports 62 new Google reviews within four…
Birdeye Launches Location-Specific AI Visibility Capability Following Research Study
Birdeye released research titled "The Location Blind Spot in AI Search," covering 16,000 ChatGPT scans across 1,500 multi-location brands. The study found that 18.6% of locations are invisible in AI search results, and 46.7% of brands show a 50-point discrepancy between best- and worst-performing locations. Concurrently, Birdeye launched "Location-Specific Recommendations" within its Search AI offering. This capability provides multi-location brands with prioritized action plans to optimize data consistency and visibility for individual locations across review, listing, and local content platforms.
