AiChat
Conversational AI company providing solutions for customer engagement, commerce, and messaging automation through agentic AI, generative AI, and voice technology.
About AiChat
Conversational AI company providing solutions for customer engagement, commerce, and messaging automation through agentic AI, generative AI, and voice technology.
Products
An AI chatbot solution using hybrid GenAI and NLP to deliver personalized, human-like customer interactions.
An advanced AI framework featuring adaptive reasoning, autonomous task management, and multi-system collaboration for complex queries.
A hands-free, multilingual solution supporting real-time voice interactions and orchestration of speech and language model providers.
A productivity tool for human support agents featuring auto-summarization, knowledge base management, and real-time interaction assistance.
What customers say
“AiChat has revolutionised how we connect with our guests. By automating FAQ, it ensures immediate responses, enhancing guest satisfaction while easing our team’s workflow. With Cart Abandonment feature, we’ve increased conversions and driven more bookings. AiChat’s innovative solutions have truly streamlined our operations and boosted both guest engagement and business outcomes.”
“The Launch of Virtual Assistance- Tania has enabled out customers to learn about the benefits ad the miles loyalty card, discover merchandise rewards redemption, locate stations, and find a Gasul dealer with ease and convenience. Overall, the interactive chatbot experience has been well-received and contributed significantly to the Miles loyalty card activation rate. We are excited and look forward to a more fruitful collaboration with AiChat.”
“Explore real customer feedback and see how AiChat is revolutionizing service, engagement, and business growth.”
Security and compliance
As reported by AiChat. Ask for audit reports before you buy.
- Data anonymization
- Retention of social media usernames for personalization
- Automated deletion of interaction data post-session
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