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User Simulation on τ-USI retail airline tasks (out-of-distribution)

87.4Conv ScoreHuman (upper bound)
27.70443.20258.774.198Jun 12, 2026

Evaluation results

MethodLinks
Human (upper bound)Type=Human baseline2026.0687.497.98893.597.40.08192.7
OSIM-4B-MidCategory=ODYSSIM (ours), Backbone=4B, Evaluation Mode=zero-shot, Variant=Mid2026.0651.191.565.582.6690.24272.6
Qwen3-8B-InstructCategory=Off-the-shelf instruct model, Backbone=8B2026.0650.574.380.280.372.20.29371.4
GPT-5.1Category=Frontier LLM2026.0647.377.473.388.172.10.17273.5
OSIM-8BCategory=ODYSSIM (ours), Backbone=8B, Evaluation Mode=zero-shot2026.0646.488.279.793.2700.25575.4
OSIM-8B-MidCategory=ODYSSIM (ours), Backbone=8B, Evaluation Mode=zero-shot, Variant=Mid2026.0645.583.563.776.169.10.35667.1
DeepSeek-V3.1Category=Frontier LLM2026.0645.186.674.587.674.30.11976.1
OSIM-Inst-8BCategory=ODYSSIM (ours), Backbone=8B, Evaluation Mode=zero-shot, Variant=Instruct2026.0645.185.274.183.674.40.33971.4
Gemini-3.1-ProCategory=Frontier LLM2026.0644.167.148.945.375.10.10161.7
CoSER-8BCategory=Specialized behavioral simulator, Backbone=8B2026.0637.871.571.669.963.30.10967.2
OSIM-Inst-4BCategory=ODYSSIM (ours), Backbone=4B, Evaluation Mode=zero-shot, Variant=Instruct2026.0637.873.462.662.172.10.23664.1
Human-Like-7BCategory=Specialized behavioral simulator, Backbone=7B2026.0635.75551.665.972.80.2259.8
Claude-Opus-4Category=Frontier LLM2026.0632.671.946.644.973.40.13959.2
UserLM-8BCategory=Specialized behavioral simulator, Backbone=8B2026.0630.850.856.88067.40.1462
HumanLM-8BCategory=Specialized behavioral simulator, Backbone=8B2026.0630.119.538.550.761.60.19246.9
OSIM-4BCategory=ODYSSIM (ours), Backbone=4B, Evaluation Mode=zero-shot2026.063066.376.282.270.50.24266.8