Reliability by design: quantifying and eliminating fabrication risk in LLMs. From generative to consultative AI: a comparative analysis in the legal domain and lessons for high-stakes knowledge bases
About
This paper examines how to make large language models reliable for high-stakes legal work by reducing hallucinations. It distinguishes three AI paradigms: (1) standalone generative models ("creative oracle"), (2) basic retrieval-augmented systems ("expert archivist"), and (3) an advanced, end-to-end optimized RAG system ("rigorous archivist"). The authors introduce two reliability metrics -False Citation Rate (FCR) and Fabricated Fact Rate (FFR)- and evaluate 2,700 judicial-style answers from 12 LLMs across 75 legal tasks using expert, double-blind review. Results show that standalone models are unsuitable for professional use (FCR above 30%), while basic RAG greatly reduces errors but still leaves notable misgrounding. Advanced RAG, using techniques such as embedding fine-tuning, re-ranking, and self-correction, reduces fabrication to negligible levels (below 0.2%). The study concludes that trustworthy legal AI requires rigor-focused, retrieval-based architectures emphasizing verification and traceability, and provides an evaluation framework applicable to other high-risk domains.