SE-PQA: Personalized Community Question Answering

Personalization in Information Retrieval is a topic studied for a long time. Nevertheless, there is still a lack of high-quality, real-world datasets to conduct large-scale experiments and evaluate models for personalized search. This paper contributes to filling this gap by introducing SE-PQA (StackExchange - Personalized Question Answering), a new curated resource to design and evaluate personalized models related to the task of community Question Answering (cQA). The contributed dataset includes more than 1 million queries and 2 million answers, annotated with a rich set of features modeling the social interactions among the users of a popular cQA platform. We describe the characteristics of SE-PQA and detail the features associated with questions and answers. We also provide reproducible baseline methods for the cQA task based on the resource, including deep learning models and personalization approaches. The results of the preliminary experiments conducted show the appropriateness of SE-PQA to train effective cQA models; they also show that personalization remarkably improves the effectiveness of all the methods tested. Furthermore, we show the benefits in terms of robustness and generalization of combining data from multiple communities for personalization purposes.

Pranav Kasela, Marco Braga, Gabriella Pasi, Raffaele Perego · 2023