Retail & Ecommerce

Top 10 AI tools to reply to messages

Evidence ranking

  1. 1

    Zoko

    Adoption

    Who uses it?

    “Zoko has been one of the most impactful tools we've implemented. We've seen a noticeable increase in revenue and much faster response times.”

    Read supporting sources
    • Zoko has been one of the most impactful tools we've implemented. We've seen a noticeable increase in revenue and much faster response times.
      Read source · www.zoko.io ↗
    • Zoko has completely transformed how we handle WhatsApp. The automation features and FAQ bots save our team hours every day.
      Read source · www.zoko.io ↗
    • Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
      Read source · www.zoko.io ↗

    Customer satisfaction

    Are customers happy with it?

    “We've seen a noticeable increase in revenue and much faster response times.”

    Read supporting sources

    Value for money

    Are the benefits worth the cost?

    “How MotherSparsh saves ₹50K a month by automating order status questions”

    Read supporting sources

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  2. 2

    Sales AI

    Adoption

    Who uses it?

    “Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”

    Read supporting sources
    • Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
      Read source · yuma.ai ↗
    • A nuestros compradores les encanta el widget de FAQ interactivo. Obtienen respuestas al instante y, en escritorio, en un test A/B vimos que los ingresos por visitante subían un +18 % y el valor medio del pedido un +4 %.
      Read source · yuma.ai ↗
    • Test A/B de 105 jours chez Cabaia : +19 % d'ajouts au panier, +21 % de commandes finalisées, +23 % de revenu par visite.
      Read source · yuma.ai ↗

    Customer satisfaction

    Are customers happy with it?

    “Yuma a tout simplement fonctionné, dès le départ.”

    Read supporting sources

    Value for money

    Are the benefits worth the cost?

    “Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”

    Read supporting sources
    • Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
      Read source · yuma.ai ↗
    • on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%.
      Read source · yuma.ai ↗

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  3. 3

    AI Agent

    Adoption

    Who uses it?

    “We use Gorgias with about 3 of our clients.”

    Read supporting sources

    Customer satisfaction

    Are customers happy with it?

    “I've now been waiting 90 days for a fix so that the AI agent can give a different response to a retail vs a B2B customer... still no solution, still no timeline.”

    Read supporting sources
    • I've now been waiting 90 days for a fix so that the AI agent can give a different response to a retail vs a B2B customer... still no solution, still no timeline.
      Read source · www.trustpilot.com ↗

    Value for money

    Are the benefits worth the cost?

    No data available.

    Add evidence →

    Represent this company? Claim it to share supporting information.

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  4. 4

    Chat AI

    Adoption

    Who uses it?

    “89% automation”

    Read supporting sources
    • 89% automation
      Read source · yuma.ai ↗
    • We barely had to think about the technical side. Yuma just worked, right out of the box. That was a huge relief, so we could focus on customer experience rather than implementation.
      Read source · yuma.ai ↗
    • When I was setting up Yuma, I compared it with what I had to do to set up another AI tool at my previous company. Two completely different levels. Yuma is so much easier.
      Read source · yuma.ai ↗

    Customer satisfaction

    Are customers happy with it?

    “89% automation”

    Read supporting sources

    Value for money

    Are the benefits worth the cost?

    “63% cost reduction”

    Read supporting sources

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  5. 5

    E-commerce AI Agent

    Documented workflow

    “Do you have the Alpine Puffer in black, size M? Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart? Type a message... From first question to final purchase. Your ecommerce AI agent…”

    Read product documentation
    • Do you have the Alpine Puffer in black, size M? Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart? Type a message... From first question to final purchase. Your ecommerce AI agent…
      Read source · www.eesel.ai ↗
  6. 6

    GoBots Chat

    Documented workflow

    “Automatizá tu atención en los principales marketplaces con la IA de GoBots respondiendo las 24 horas, los 7 días de la semana Conocé GoBots Chat: autonomía de verdad para la pre y posventa en Mercado Libre. Enfoque en…”

    Read product documentation
    • Automatizá tu atención en los principales marketplaces con la IA de GoBots respondiendo las 24 horas, los 7 días de la semana Conocé GoBots Chat: autonomía de verdad para la pre y posventa en Mercado Libre. Enfoque en…
      Read source · gobots.ai ↗
    • Como o GoBots Chat automatiza o atendimento nos marketplaces brasileiros? O GoBots Chat utiliza uma Inteligência Artificial Generativa avançada e proprietária que atua 24/7 para responder dúvidas de pré e pós-venda.…
      Read source · gobots.ai ↗
    • El seller no necesita andar saltando de pestaña en pestaña; la IA gestiona todas las preguntas, mensajes de posventa y chats en tiempo real de forma centralizada, optimizando el tiempo del equipo y eliminando el riesgo de…
      Read source · gobots.ai ↗
  7. 7

    Hotbox

    Documented workflow

    “automatically?Yes, for supported triggers and channels in your configuration. Hotbox can respond to comments, open private conversations, follow up, share links, and route a conversation to a human.How does Hotbox measure…”

    Read product documentation
    • automatically?Yes, for supported triggers and channels in your configuration. Hotbox can respond to comments, open private conversations, follow up, share links, and route a conversation to a human.How does Hotbox measure…
      Read source · www.hotbox.app ↗
  8. 8

    Review Management

    Documented workflow

    “with Trustpilot, Bazaarvoice, Yotpo & others. Full control & approval workflows AI writes, but you decide. Every edit trains the AI. Take control of your online reputation. Start for freeGet a demo How Alhena AI Review…”

    Read product documentation
    • with Trustpilot, Bazaarvoice, Yotpo & others. Full control & approval workflows AI writes, but you decide. Every edit trains the AI. Take control of your online reputation. Start for freeGet a demo How Alhena AI Review…
      Read source · alhena.ai ↗
  9. 9

    Reviews Agent

    Documented workflow

    “Siena Reviews Agent changes everything. Connect your Yotpo or Okendo account to Siena, and the agent starts working 24/7. It intelligently moderates reviews using your brand guidelines, crafts personalized responses with…”

    Read product documentation
    • Siena Reviews Agent changes everything. Connect your Yotpo or Okendo account to Siena, and the agent starts working 24/7. It intelligently moderates reviews using your brand guidelines, crafts personalized responses with…
      Read source · www.siena.cx ↗
  10. 10

    Social AI

    Documented workflow

    “An AI Q&A widget on your product pages. Sizing, compatibility, ingredients, comparisons. Answers in real time, in your brand voice. A/B tested: up to +18% revenue per visitor. Learn more Social AI Social channels Automate…”

    Read product documentation
    • An AI Q&A widget on your product pages. Sizing, compatibility, ingredients, comparisons. Answers in real time, in your brand voice. A/B tested: up to +18% revenue per visitor. Learn more Social AI Social channels Automate…
      Read source · yuma.ai ↗
    • Yuma reads every comment and DM on your Facebook and Instagram pages, posts and ads, works out what the person wants, then acts. It replies, hides spam, moves order questions to DM and flags the ones your team should see. It…
      Read source · yuma.ai ↗