Retail & Ecommerce
Top 10 AI tools to reply to messages
Evidence ranking
- 1
Zoko
Adoption
Who uses it?
“Zoko has been one of the most impactful tools we've implemented. We've seen a noticeable increase in revenue and much faster response times.”
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Zoko has been one of the most impactful tools we've implemented. We've seen a noticeable increase in revenue and much faster response times.
Read source · www.zoko.io ↗Zoko has completely transformed how we handle WhatsApp. The automation features and FAQ bots save our team hours every day.
Read source · www.zoko.io ↗Zoko has completely streamlined our WhatsApp sales. Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
Read source · www.zoko.io ↗
Customer satisfaction
Are customers happy with it?
“We've seen a noticeable increase in revenue and much faster response times.”
Read supporting sources
We've seen a noticeable increase in revenue and much faster response times.
Read source · www.zoko.io ↗The automation features and FAQ bots save our team hours every day.
Read source · www.zoko.io ↗Managing customer inquiries, sending catalogs, and closing orders is now faster and more organized.
Read source · www.zoko.io ↗
Value for money
Are the benefits worth the cost?
“How MotherSparsh saves ₹50K a month by automating order status questions”
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How MotherSparsh saves ₹50K a month by automating order status questions
Read source · www.zoko.io ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 2
Sales AI
Adoption
Who uses it?
“Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”
Read supporting sources
Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
Read source · yuma.ai ↗A nuestros compradores les encanta el widget de FAQ interactivo. Obtienen respuestas al instante y, en escritorio, en un test A/B vimos que los ingresos por visitante subían un +18 % y el valor medio del pedido un +4 %.
Read source · yuma.ai ↗Test A/B de 105 jours chez Cabaia : +19 % d'ajouts au panier, +21 % de commandes finalisées, +23 % de revenu par visite.
Read source · yuma.ai ↗
Customer satisfaction
Are customers happy with it?
“Yuma a tout simplement fonctionné, dès le départ.”
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Yuma a tout simplement fonctionné, dès le départ.
Read source · yuma.ai ↗91%accuracy on shipping tickets
Read source · yuma.ai ↗Pero creo que a todo el mundo le resulta más fácil pedirle a Yuma que encuentre las respuestas a sus preguntas.
Read source · yuma.ai ↗
Value for money
Are the benefits worth the cost?
“Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.”
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Test A/B de 105 días en Cabaia: +19 % de añadidos al carrito, +21 % de compras completadas, +23 % de ingresos por visita.
Read source · yuma.ai ↗on desktop, in one A/B test, we saw our Revenue Per Visitor increase +18% and our Average Order Value +4%.
Read source · yuma.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 3
AI Agent
Adoption
Who uses it?
“We use Gorgias with about 3 of our clients.”
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We use Gorgias with about 3 of our clients.
Read source · www.trustpilot.com ↗
Customer satisfaction
Are customers happy with it?
“I've now been waiting 90 days for a fix so that the AI agent can give a different response to a retail vs a B2B customer... still no solution, still no timeline.”
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I've now been waiting 90 days for a fix so that the AI agent can give a different response to a retail vs a B2B customer... still no solution, still no timeline.
Read source · www.trustpilot.com ↗
Value for money
Are the benefits worth the cost?
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 4
Chat AI
Adoption
Who uses it?
“89% automation”
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89% automation
Read source · yuma.ai ↗We barely had to think about the technical side. Yuma just worked, right out of the box. That was a huge relief, so we could focus on customer experience rather than implementation.
Read source · yuma.ai ↗When I was setting up Yuma, I compared it with what I had to do to set up another AI tool at my previous company. Two completely different levels. Yuma is so much easier.
Read source · yuma.ai ↗
Customer satisfaction
Are customers happy with it?
“89% automation”
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89% automation
Read source · yuma.ai ↗87% faster response time
Read source · yuma.ai ↗64% AI coverage
Read source · yuma.ai ↗
Value for money
Are the benefits worth the cost?
“63% cost reduction”
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63% cost reduction
Read source · yuma.ai ↗3x ROI
Read source · yuma.ai ↗
Popularity
How much interest does it attract?
Coming soon
Product-specific search-interest measurement is not available yet.
- 5
E-commerce AI Agent
Documented workflow
“Do you have the Alpine Puffer in black, size M? Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart? Type a message... From first question to final purchase. Your ecommerce AI agent…”
Read product documentation
Do you have the Alpine Puffer in black, size M? Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart? Type a message... From first question to final purchase. Your ecommerce AI agent…
Read source · www.eesel.ai ↗
- 6
GoBots Chat
Documented workflow
“Automatizá tu atención en los principales marketplaces con la IA de GoBots respondiendo las 24 horas, los 7 días de la semana Conocé GoBots Chat: autonomía de verdad para la pre y posventa en Mercado Libre. Enfoque en…”
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Automatizá tu atención en los principales marketplaces con la IA de GoBots respondiendo las 24 horas, los 7 días de la semana Conocé GoBots Chat: autonomía de verdad para la pre y posventa en Mercado Libre. Enfoque en…
Read source · gobots.ai ↗Como o GoBots Chat automatiza o atendimento nos marketplaces brasileiros? O GoBots Chat utiliza uma Inteligência Artificial Generativa avançada e proprietária que atua 24/7 para responder dúvidas de pré e pós-venda.…
Read source · gobots.ai ↗El seller no necesita andar saltando de pestaña en pestaña; la IA gestiona todas las preguntas, mensajes de posventa y chats en tiempo real de forma centralizada, optimizando el tiempo del equipo y eliminando el riesgo de…
Read source · gobots.ai ↗
- 7
Hotbox
Documented workflow
“automatically?Yes, for supported triggers and channels in your configuration. Hotbox can respond to comments, open private conversations, follow up, share links, and route a conversation to a human.How does Hotbox measure…”
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automatically?Yes, for supported triggers and channels in your configuration. Hotbox can respond to comments, open private conversations, follow up, share links, and route a conversation to a human.How does Hotbox measure…
Read source · www.hotbox.app ↗
- 8
Review Management
Documented workflow
“with Trustpilot, Bazaarvoice, Yotpo & others. Full control & approval workflows AI writes, but you decide. Every edit trains the AI. Take control of your online reputation. Start for freeGet a demo How Alhena AI Review…”
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with Trustpilot, Bazaarvoice, Yotpo & others. Full control & approval workflows AI writes, but you decide. Every edit trains the AI. Take control of your online reputation. Start for freeGet a demo How Alhena AI Review…
Read source · alhena.ai ↗
- 9
Reviews Agent
Documented workflow
“Siena Reviews Agent changes everything. Connect your Yotpo or Okendo account to Siena, and the agent starts working 24/7. It intelligently moderates reviews using your brand guidelines, crafts personalized responses with…”
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Siena Reviews Agent changes everything. Connect your Yotpo or Okendo account to Siena, and the agent starts working 24/7. It intelligently moderates reviews using your brand guidelines, crafts personalized responses with…
Read source · www.siena.cx ↗
- 10
Social AI
Documented workflow
“An AI Q&A widget on your product pages. Sizing, compatibility, ingredients, comparisons. Answers in real time, in your brand voice. A/B tested: up to +18% revenue per visitor. Learn more Social AI Social channels Automate…”
Read product documentation
An AI Q&A widget on your product pages. Sizing, compatibility, ingredients, comparisons. Answers in real time, in your brand voice. A/B tested: up to +18% revenue per visitor. Learn more Social AI Social channels Automate…
Read source · yuma.ai ↗Yuma reads every comment and DM on your Facebook and Instagram pages, posts and ads, works out what the person wants, then acts. It replies, hides spam, moves order questions to DM and flags the ones your team should see. It…
Read source · yuma.ai ↗