Professional Services

Top 4 AI tools to handle exceptions

Evidence ranking

  1. 1

    BillBlast

    Adoption

    Who uses it?

    “BillBlast monitors invoice rejections, so managing follow-ups is less tedious and more productive. Any disputed invoices are automatically directed to a follow-up queue, eliminating the need to constantly monitor each…”

    Read supporting sources
    • BillBlast monitors invoice rejections, so managing follow-ups is less tedious and more productive. Any disputed invoices are automatically directed to a follow-up queue, eliminating the need to constantly monitor each…
      Read source · www.aderant.com ↗
    • During implementation, the firm elected to take advantage of BillBlast’s native capability to process historical bills. The results enabled the firm to uncover hundreds of bills that had yet to be submitted by their previous…
      Read source · www.aderant.com ↗
    • MG+M have been live on BillBlast for about a year and Brumble says they love it.
      Read source · www.aderant.com ↗

    Customer satisfaction

    Are customers happy with it?

    “Compliance is more readily achievable through BillBlast’s alerts and automation. For example, BillBlast flags non-reimbursable time and expense entries and provides messages specific to individual client guidelines; the…”

    Read supporting sources
    • Compliance is more readily achievable through BillBlast’s alerts and automation. For example, BillBlast flags non-reimbursable time and expense entries and provides messages specific to individual client guidelines; the…
      Read source · www.aderant.com ↗
    • The results enabled the firm to uncover hundreds of bills that had yet to be submitted by their previous ebilling solution.
      Read source · www.aderant.com ↗
    • Improve Cash Flow: “I would say my eBills are getting submitted a week sooner than before we had BillBlast. This new transparency into receivables allowed the proper follow up on appeals, rejections and errors. This led to…
      Read source · www.aderant.com ↗

    Value for money

    Are the benefits worth the cost?

    “The firm selected Aderant’s BillBlast legal eBilling solution to streamline its processes with automated submission, tracking, and appeals management while eliminating the impending need to grow their staff to manage them.”

    Read supporting sources
    • The firm selected Aderant’s BillBlast legal eBilling solution to streamline its processes with automated submission, tracking, and appeals management while eliminating the impending need to grow their staff to manage them.
      Read source · www.aderant.com ↗
    • Additionally, the firm was able to reduce their overall backlog of billing errors by more than 82%, the overall count of eBill invoices with outstanding receivables by more than 32%, and the total outstanding eBill A/R by…
      Read source · www.aderant.com ↗
    • Improve Cash Flow: “I would say my eBills are getting submitted a week sooner than before we had BillBlast. This new transparency into receivables allowed the proper follow up on appeals, rejections and errors. This led to…
      Read source · www.aderant.com ↗

    Popularity

    How much interest does it attract?

    Coming soon

    Product-specific search-interest measurement is not available yet.

  2. 2

    Dialpad AI Agents

    Documented workflow

    “Unlike basic chatbots or scripted phone flows, AI Agents can gather information, identify intent, trigger configured next steps, and hand off to the right person with full context when a human needs to step in. Built into…”

    Read product documentation
    • Unlike basic chatbots or scripted phone flows, AI Agents can gather information, identify intent, trigger configured next steps, and hand off to the right person with full context when a human needs to step in. Built into…
      Read source · www.dialpad.com ↗
  3. 3

    Mimos

    Documented feature

    “18Termination notice receivedBuilt for supervised workYour firm sets the rules. Mimos carries the work forward.People keep the judgment calls. Mimos completes repeatable steps, surfaces exceptions, and keeps progress…”

    Read product documentation
    • 18Termination notice receivedBuilt for supervised workYour firm sets the rules. Mimos carries the work forward.People keep the judgment calls. Mimos completes repeatable steps, surfaces exceptions, and keeps progress…
      Read source · www.trymimos.com ↗
  4. 4

    Omni

    Documented feature

    “For the accountant of tomorrow who is ready to build the future of profession today. Join the Waitlist Build Define clear steps and decision points, encode firm policies such as thresholds and approval rules, and apply…”

    Read product documentation
    • For the accountant of tomorrow who is ready to build the future of profession today. Join the Waitlist Build Define clear steps and decision points, encode firm policies such as thresholds and approval rules, and apply…
      Read source · www.getartifact.com ↗
Top 4 tools to handle exceptions in Professional Services · SOTA2